Leann Frentz
Summary
Accomplished healthcare professional with over 20 years of experience in driving revenue growth and consistently exceeding sales targets in competitive markets. Expertise in generating referrals through strategic marketing and networking initiatives enhances community engagement and brand visibility. Proven ability to establish strong partnerships by leveraging an extensive network, contributing to sustained organizational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Community Relations
Brandywine Living
Brick, NJ
01.2018 - Current
- Established connections with case management, discharge planners, and PAC coordinators across Ocean and Monmouth Counties.
- Increased business revenue through proactive management of relationships and sales strategies.
- Finalized all move-in documentation and organized schedules.
- Conducted interviews and guided prospective residents and their families on tours.
- Developed innovative marketing strategies, boosting brand visibility, customer visits, and sales.
- Collaborated with key partners to amplify marketing coverage.
- Increased community engagement to drive occupancy and revenue growth.
Director of Sales and Marketing
ComForCare Home Care
Ewing, NJ
04.2016 - 01.2018
- Enhanced customer portfolio by consistently targeting high-ranking business leaders.
- Generated detailed descriptions of available products and services.
- Completed analysis of competitor ratings and programming features to assess marketing strategy effectiveness.
- Highlighted ongoing promotions to attendees at health fairs.
- Responded to all customer inquiries in a timely manner.
- Utilized connections from events to form enduring professional partnerships.
Community Liaison
Loving Care Home Care - Pediatric Division
Toms River, NJ
07.2013 - 03.2016
- Marketed Pediatric Division throughout eleven NJ Counties and Philadelphia. Including but not limited to hospitals, doctors offices, clinics, government agencies, special needs schools and potential clients homes.
- Lead seminars, attended all health fairs and sales conferences and trade shows.
- Used networking opportunities to create successful, on-going business relationships.
- Planned and organized routes within territory to maximize efficiency and time in the field.
- Facilitated parent support groups that addressed such as positive discipline and parenting styles.
Intake Specialist II (Sales Coordinator)
Meridian At Home
Eatontown, NJ
01.2009 - 01.2011
- Promoted to restructure the sales process and drive revenue for the company's durable medical equipment (DME) at two facilities (Riverview Medical Center & Ocean Medical Center)
- Managed the entire sales process from initial patient contact through implementation.
- Marketed company products and services to patients from all hospital departments including but not limited to Case Management, PAC Team, ICU, CCU, Telemetry, Pulmonary, Complex Care and Labor and Delivery.
- Conducted comprehensive patient assessments to develop home care plans; consulted with Case Managers to ensure that patients' needs were met; reviewed insurance and Medicare documentation to ensure accuracy.
- Contributed to increased profitability by expediting patient discharges and reducing average lengths of stay (ALOS); increased patient education through in-depth product education.
Outside Sales Consultant
Meridian At Home
Eatontown, NJ
01.2007 - 01.2009
- Managed and grew the high-volume Monmouth, Ocean and Middlesex Counties sales territory.
- Introduced and sold DME, home care, and medical technology products to private pay patients.
- Identified and pursued prospective patient's at 15 hospitals in the territory.
- Also traveled through out the state to reach local patients in other facilities.
- Contributed to the profitable growth of the company through the consistent attainment of sales goals; built a solid referral network with Case Managers, Social Workers and the PAC Team; also represented the company at health fairs.
Education
Bachelor of Science - Business Administration
St Peters College, Jersey City, NJ
Skills
- Sales focused and mission driven
- Independent decision making
- Extensive personal network
- Ability to build relationships internally and externally
- Goal and detail oriented
- Exceptional time management
- Adept at closing sales
- Marketing strategies
Certification
- Certified Dementia Practitioner
Timeline
Director of Community Relations
Brandywine Living
01.2018 - Current
Director of Sales and Marketing
ComForCare Home Care
04.2016 - 01.2018
Community Liaison
Loving Care Home Care - Pediatric Division
07.2013 - 03.2016
Intake Specialist II (Sales Coordinator)
Meridian At Home
01.2009 - 01.2011
Outside Sales Consultant
Meridian At Home
01.2007 - 01.2009
Bachelor of Science - Business Administration
St Peters College, Jersey City, NJ
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