Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leann Ham

Princeton,TX

Summary

Driven professional with a track record of enhancing guest satisfaction and streamlining intake processes at companies like Fidelity Health Care. Skilled in guest relations and maintaining confidentiality, demonstrated through improved service delivery and a keen attention to detail. Proven ability to develop competitive pricing strategies, achieving increased market share by focusing on customer needs.

Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.



Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

4
4
years of professional experience

Work History

Housekeeping Room Attendant

Aramark
05.2024 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Pricing Specialist

Brookshire Grocery
06.2023 - 03.2024
  • Reviewed historical sales data to identify trends and inform future pricing decisions, ensuring alignment with overall business strategy.
  • Collaborated with sales and marketing teams to establish competitive pricing strategies, resulting in increased market share.
  • Achieved increased customer satisfaction by implementing strategic pricing solutions for complex projects.
  • Developed customized pricing solutions to meet unique client needs, fostering long-term business relationships.

Intake Coordinator

Fidelity Health Care
05.2020 - 11.2022
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.

Education

High School Diploma -

Bassett High School
Bassett, CA
06.1991

Skills

  • Cleaning bathrooms
  • Guest Relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Customer service-focused
  • Mopping floors
  • Waste disposal

Timeline

Housekeeping Room Attendant

Aramark
05.2024 - Current

Pricing Specialist

Brookshire Grocery
06.2023 - 03.2024

Intake Coordinator

Fidelity Health Care
05.2020 - 11.2022

High School Diploma -

Bassett High School
Leann Ham