Summary
Overview
Work History
Education
Skills
Timeline

Leann Johnson

Aubrey,Tx

Summary

Accomplished Sr Lead Data Analyst with a proven track record at JP Morgan Chase. Adept in SQL query building and data analytics. Excelled in mortgage banking through innovative report generation, strategic project management, enhancing team productivity and team leadership. Demonstrates exceptional ability in loan servicing and operational excellence, ensuring high-quality outcomes.

Experienced with data manipulation, statistical analysis, and data visualization. Utilizes analytical techniques to uncover trends and inform business strategies. Reputation for employing critical thinking skills to solve complex problems and deliver meaningful insights.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience

Work History

Sr Lead Operations Data Analyst

JPMorgan Chase
05.2012 - Current

• Analyze datasets to improve decision-making processes by preparing detailed reports for data-driven insights.
• Improve data accuracy by performing thorough quality checks and developing data models to support predictive and beneficial analytics.
• Improve business processes with comprehensive data analysis for the company and customer.
• Conduct root cause analysis to identify trends and anomalies within multiple datasets.
• Integrate multiple data sources for comprehensive data analysis to enhance reporting quality by collaborating with cross-functional teams.
• Analyze customer data to identify key trends, opportunities to benefit the customer.
• Produce monthly reports using advanced Excel spreadsheet functions.
• Create various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
• Use statistical methods to analyze data and generate useful business reports.

Analysis Specialist

JP Morgan Chase
11.2009 - 05.2012

• Streamlined processes to enhance operational productivity for overall business success. Coordinated cross-functional teams for achieving project milestones.
• Analyzed datasets and trends to drive informed business decisions for optimal benefits for our customers.
• Identified key areas for improvement, implementing effective changes within internal systems to drive greater output for effective business and customer solutions.
• Managed complex projects with precision to ensure timely completion.
• Contributed to the development of innovative solutions for business challenges to offer ideal support for the company and the customer.
• Generated insights from data analysis for strategic planning.
• Increased reporting efficiency by automating routine tasks with higher impact solutions.
• Collected, arranged, and input information into internal database system.

Education

Bachelor of Arts -

University of North Texas
01.2009

Associate of Arts -

Dallas College North Lake, Irving, TX
01.2008

Skills

  • Microsoft Suite applications
  • SQL querying
  • Oracle 170
  • Mortgage Banking / Loan Servicing
  • Report Generation
  • Data Analytics
  • Project Management
  • Leadership

Timeline

Sr Lead Operations Data Analyst - JPMorgan Chase
05.2012 - Current
Analysis Specialist - JP Morgan Chase
11.2009 - 05.2012
Dallas College North Lake - Associate of Arts,
University of North Texas - Bachelor of Arts,
Leann Johnson