LeAnn Lopez
Albuquerque,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Eye Technician
Chavez Family Eye Care
Albuquerque, NM
06.2022 - Current
- Reviewed insurance claims forms for accuracy prior to submission.
- Assisted in the training of new staff members regarding office protocols and policies.
- Ordered and maintained inventory of eyeware products, lenses, frames and accessories.
- Assisted with the pre-testing of patients prior to doctor's examination.
- Educated patients on proper care for their eyewear and vision health.
- Administered diagnostic tests such as visual field testing, color blindness testing and ocular motility assessment.
- Maintained patient records by keeping accurate notes on medical history, medications taken, diagnosis and treatment plans prescribed by optometrist or ophthalmologist.
- Instructed patients on how to insert, remove, clean and care for contact lenses.
- Managed optical retail business operations including cash register transactions, sales tracking and merchandising displays.
- Conducted routine cleaning of equipment used in examinations such as slit lamps, tonometers.
- Prepared patients and administered basic eye exam tests.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Wrote, edited and filed patient medical records, maintaining confidentiality.
- Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Handled general office duties to support administrative staff during peak hours.
- Positioned patients properly during examination or treatment for comfort and safety.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared treatment rooms for patient examinations.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Supported administrative staff by processing payments.
- Assisted back office patient processes to reduce office wait time
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
GED -
Freedom High School
Albuquerque, NM05-2011
Skills
- Patient Care
- Diagnostic Testing
- Medical terminology proficiency
- Medical history obtainment
- Preliminary testing
- Supplies inventory
- Appointment management
- Intake management
- Supply Restocking
- Patient Relations
- Medical History Documentation
- Appointment Scheduling
- Examination Preparation
- Payment Processing
- Standards Compliance
- Patient Registration
Timeline
Eye Technician
Chavez Family Eye Care
06.2022 - Current
GED -
Freedom High School
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