Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Leann Ruplinger

west allis,WI

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

Server

BJ's Restaurant & Brewhouse
Brookfield, WI
03.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server

Walhburgers
Brookfield, WI
05.2023 - 03.2024
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.

Server

Brothers Gyros and Pizza
Hales Corners, WI
03.2022 - 05.2023
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Trained new employees on restaurant procedures and plating techniques.
  • Implemented feedback from customers to improve service quality and menu offerings.

Education

High School Diploma -

Nathan Hale High School
West Allis
06-2024

Skills

  • Visualization
  • Efficiency
  • Endurance
  • Guest Engagement
  • Safe Food Handling
  • POS operation
  • Check payment processing
  • Strong Work Ethic
  • Price memorization
  • Quality Control
  • Guest Relations Management

Affiliations

  • Hope squad, student sponsor for suicide awareness
  • Community service including

- Clothing drives

-Blood drive donner and aid for donners

- Highway clean up

- food drives

Accomplishments

  • Honor role
  • Student Athlete
  • Vice president of Rotary Interact

Timeline

Server

BJ's Restaurant & Brewhouse
03.2024 - Current

Server

Walhburgers
05.2023 - 03.2024

Server

Brothers Gyros and Pizza
03.2022 - 05.2023

High School Diploma -

Nathan Hale High School
Leann Ruplinger