Leann Wagner
Rolla,MO
Summary
Dedicated professional with a focus on exceptional customer service and teamwork. Experienced in enhancing operational readiness and fostering a welcoming atmosphere, ready to drive impactful service improvements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SCP Opener
Longhorn Steakhouse
01.2025 - Current
- Prepared dining area by setting tables and ensuring cleanliness prior to opening.
- Assisted kitchen staff with food prep, maintaining high standards of safety and hygiene.
- Managed inventory, restocking supplies to ensure readiness for service demands.
- Coordinated with team members to streamline opening procedures and enhance efficiency.
- Conducted equipment checks, reporting issues promptly to maintain operational flow.
- Provided exceptional customer service during initial guest interactions, fostering a welcoming atmosphere.
- Trained new staff on opening routines and best practices for efficiency and quality assurance.
Assistant General Manager
Tater Patch
01.2024 - 12.2025
- Streamlined daily operations to enhance team efficiency and service quality.
- Implemented staff training programs to improve customer engagement and satisfaction.
- Monitored inventory levels, optimizing stock management processes for better cost control.
- Assisted in developing marketing strategies to increase brand visibility and drive sales growth.
Education
High School Diploma -
Crocker High School
Crocker, MOSkills
- Goal-oriented mindset
- Data entry proficiency
- Resilience under pressure
- Cross-selling expertise
- Up-selling strategies
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Teamwork and collaboration
Certification
ServSafe and Food Handling certifications
Timeline
SCP Opener
Longhorn Steakhouse
01.2025 - Current
Assistant General Manager
Tater Patch
01.2024 - 12.2025
High School Diploma -
Crocker High School