Leann Williams
Lower Lake,CA
Summary
Experienced business professional with broad skill set that includes MRP/supply planning, demand forecasting and planning, procurement, warehousing, logistics, customer service, knowledge of organizational management, employee development, cross-functional collaboration, capital projects, inventory control, GDSN data publication, SAP, AS/400 and NetSuite.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
Crystal Geyser Water Company
01.2019 - 01.2024
- Supply/Demand Planner - Analyze and collaborate to develop production plans improving efficiency by at least 25% and achieving 98% or higher order fulfillment, while working through challenges of manufacturing: supply disruptions, unpredictable sales demand, warehouse/production capacity limitations
- Corporate Demand Planner since2012
- Lead S&OP process - Maintain S&OP reporting materials, facilitate meetings, drive cross-functional alignment and track KPI’s
- Procurement Management — MRP, purchase of direct materials and MRO, vendor relations, standard cost analysis and management
- Warehouse Management – Manage staff of five, improve daily workflow, approve all facility and equipment maintenance, inventory control, monitor and resolve storage capacity constraints
- Logistics Management – Onboard new carriers, manage and track order fulfillment and cost of deliveries, regular benchmarking, and strategic product movement, realizing annual savings of over $200,000
- Manage offsite, contracted3PL services and all co-pack activities and collaborate with product commercialization team
- Monitor, coach, and evaluate employee performance, providing a safe and positive environment for staff, drivers, and visitors
Customer Service & Logistics Manager
Crystal Geyser Water Company
02.2006 - 01.2019
- Managed daily operations of order fulfillment; member of Operations Committee and project administrator of multiple projects; key member of SAP implementation team; maintained production planning in SAP/MRP environment; established S&OP process and demand planning role, improved on-time order fulfillment from60% to98% with improved planning; implemented RFQ process, identifying over $500,000 savings
Customer Service & Logistics Supervisor
Crystal Geyser Water Company
12.2004 - 02.2006
- Monitored and trained in customer service, inventory control and product distribution; addressed credit holds and pallet exchange disputes; maintained AS/400 master files of customers, products, pricing, promotions, warehouses and sales forecast; created and maintained freight analysis spreadsheets; participated in planning and execution of product conversions; and created weekly shipment schedules
- Office Manager of administrative functions, including greeting visitors
Education
Graduate Certificate - Legal Secretary
12.1995
Stenography studies
Graduate - General Education
06.1990
- Completed AP course in English Literature
- Relevant Coursework: Selected for pilot program in Peer Counseling
- Extracurricular Activities: Jazz Choir and Softball
Skills
- Supply and demand requirements
- Supplier relationship management
- Demand forecasting
- Logistics planning
- Continuous improvement initiatives
- Warehouse management
- Production scheduling
- Staff management
Certification
SGS Academy HAACP Certificate
Harvard Business Publishing courses completed: Leading People, Process Improvement, and Time Management
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Supply Chain Manager - Crystal Geyser Water Company
01.2019 - 01.2024
Customer Service & Logistics Manager - Crystal Geyser Water Company
02.2006 - 01.2019
Customer Service & Logistics Supervisor - Crystal Geyser Water Company
12.2004 - 02.2006
SGS Academy HAACP Certificate
Harvard Business Publishing courses completed: Leading People, Process Improvement, and Time Management
Empire Business College - Graduate Certificate, Legal Secretary
St. Helena High School - Graduate, General Education
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