LeAnn Wood
Portland
Summary
Well-qualified professional bringing many years of progressive experience in education. Service-oriented and relationship-driven with good administrative and customer service skills. Seek long-term position with room for growth.
Overview
34
34
years of professional experience
Work History
Academy Coordinator
Walmart
Corpus Christi
11.2019 - Current
- Coordinated daily operations and schedules for academic programs and events.
- Communicated with instructors and staff to ensure program alignment and support.
- Maintained program documentation, ensuring compliance with institutional policies and standards.
- Arranged transportation, hotel, and flight accommodations for associates.
- Responded to emails from other facilities.
- Communicated with other People Leads for associates to attend education.
- I worked with the market team to ensure the scheduling of classes.
- Answered incoming calls to the academy.
- I attended meetings with other academies in the United States.
Department Manager- Hardware
Walmart
Portland
02.2016 - 11.2019
- Oversaw daily store operations and ensured compliance with company policies.
- Managed staff scheduling and assigned tasks to optimize workflow efficiency.
- Trained new employees on customer service standards and operational procedures.
- Coordinated inventory management and monitored stock levels for replenishment.
- Implemented merchandising strategies to enhance product visibility and sales.
- Resolved customer complaints promptly and maintained high satisfaction levels.
- Collaborated with department heads to align goals and improve service delivery.
- Conducted performance evaluations and provided feedback to team members regularly.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
Department Manager- Apteral
Walmart
Pampa
06.2013 - 02.2016
- Oversaw daily store operations and ensured compliance with company policies.
- Managed staff scheduling and assigned tasks to optimize workflow efficiency.
- Trained new employees on customer service standards and operational procedures.
- Coordinated inventory management and monitored stock levels for replenishment.
- Implemented merchandising strategies to enhance product visibility and sales.
- Resolved customer complaints promptly and maintained high satisfaction levels.
- Collaborated with department heads to align goals and improve service delivery.
- Conducted performance evaluations and provided feedback to team members regularly.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
Overnight Processor- Apteral
Walmart
Pampa
01.2010 - 06.2013
- Processed merchandise for efficient inventory management and stock replenishment.
- Operated equipment to move products within the storage area safely and efficiently.
- Collaborated with team members to organize and maintain a clean work environment.
- Assisted in training new employees on safety protocols and operational procedures.
- Monitored product quality to ensure compliance with company standards and guidelines.
- Conducted regular checks on inventory levels to support timely restocking efforts.
- Participated in team meetings to discuss workflow improvements and operational challenges.
- Scanned barcodes and processed merchandise by moving to proper areas.
Department Manager- Jewelry/ Shoes
Walmart
Pampa
01.1999 - 01.2010
- Maintained customers' merchandise.
- Reconciliation of customers' receipts.
- Oversaw daily store operations and ensured compliance with company policies.
- Managed staff scheduling and assigned tasks to optimize workflow efficiency.
- Trained new employees on customer service standards and operational procedures.
- Coordinated inventory management and monitored stock levels for replenishment.
- Implemented merchandising strategies to enhance product visibility and sales.
- Resolved customer complaints promptly and maintained high satisfaction levels.
- Provided leadership during times of organizational change or crisis situations.
Layaway Manager
Walmart
Pampa
06.1995 - 01.1999
- Oversaw daily store operations and ensured compliance with company policies.
- Managed staff scheduling and assigned tasks to optimize workflow efficiency.
- Trained new employees on customer service standards and operational procedures.
- Coordinated inventory management and monitored stock levels for replenishment.
- Implemented merchandising strategies to enhance product visibility and sales.
- Resolved customer complaints promptly and maintained high satisfaction levels.
- Collaborated with department heads to align goals and improve service delivery.
- Conducted performance evaluations and provided feedback to team members regularly.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
Department Manager- Electronics
Walmart
Pampa
06.1992 - 06.1995
- Oversaw daily store operations and ensured compliance with company policies.
- Managed staff scheduling and assigned tasks to optimize workflow efficiency.
- Trained new employees on customer service standards and operational procedures.
- Coordinated inventory management and monitored stock levels for replenishment.
- Implemented merchandising strategies to enhance product visibility and sales.
- Resolved customer complaints promptly and maintained high satisfaction levels.
- Collaborated with department heads to align goals and improve service delivery.
- Conducted performance evaluations and provided feedback to team members regularly.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
Cashier
Walmart
Pampa
05.1991 - 06.1992
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and recommendations.
- Managed cash register, ensuring accurate cash handling and change given.
- Maintained clean and organized checkout area for customer convenience.
- Collaborated with team members to improve customer service experience.
- Resolved customer complaints promptly and effectively to ensure satisfaction.
- Adhered to company policies for safety and security during transactions.
Education
High School Diploma -
Pampa High School
Pampa, TX05-1987
Skills
- Program coordination
- Compliance management
- Event planning
- Documentation maintenance
- Scheduling optimization
- Inventory management
Timeline
Academy Coordinator
Walmart
11.2019 - Current
Department Manager- Hardware
Walmart
02.2016 - 11.2019
Department Manager- Apteral
Walmart
06.2013 - 02.2016
Overnight Processor- Apteral
Walmart
01.2010 - 06.2013
Department Manager- Jewelry/ Shoes
Walmart
01.1999 - 01.2010
Layaway Manager
Walmart
06.1995 - 01.1999
Department Manager- Electronics
Walmart
06.1992 - 06.1995
Cashier
Walmart
05.1991 - 06.1992
High School Diploma -
Pampa High School