Leanna Beeks
Orlando
Summary
Professional trainer with strong background in team development and performance improvement. Adept at creating and implementing training programs that enhance team skills and operational efficiency. Reliable and adaptable, known for fostering collaborative environments and achieving high standards through team effort and dynamic problem-solving. Key skills include mentorship, training program development, and effective communication.
Overview
12
12
years of professional experience
Work History
GSA /Crew Trainer
Titanic The Artifact Exhibition
05.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
- Established strong relationships with retail partners for increased brand visibility and product placement.
- Coordinated group sales efforts, offering personalized assistance to large parties attending events together.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Warehouse Associate
Amazon Fulfillment Center, Monee, IL
11.2021 - Current
- Daily goals were to obtain the amount of products being sent throughout the day.
- Responsibility of properly training coverlets in safety as well as everyday responsibilities.
- Helping problem solve with any situation needed throughout the day.
- Being a process assistant working under managers directing employees to their designated work space, helping out employees with any problems they run into, clearing jams in sort room, and commuting to all task that are given throughout the day.
Administrative Assistant
Genesis Performance Group, Inc.
06.2023 - 02.2025
- Responsible for all administrative tasks for the project management team and and team members to keep the project running smoothly.
- Responsibilities include ordering equip
- Ment and supplies, managing deadlines and workflow, scheduling meeting and appointments, onboarding new hires, processing payroll, timekeeping, drafting Performance Improvement Plans (PIPs), and recruiting.
Line Worker
Central Solutions, Kansas City, KS
12.2022 - 07.2023
- Executed daily assembly line tasks with precision and efficiency, ensuring timely completion of products while maintaining product quality standards.
- Collaborated with team members to troubleshoot and resolve equipment issues, minimizing downtime and maximizing productivity.
- Demonstrated strong attention to detail by accurately inspecting finished products for defects and implementing necessary adjustments to maintain high quality standards.
- Trained and mentored new employees on standard operating procedures and safety protocols, contributing to a smooth onboarding process and ensuring a safe working environment.
Warehouse Associate
Amazon Fulfillment Center, Kansas City, KS
07.2022 - 07.2023
- Daily goals were to obtain the amount of products being sent throughout the day.
- Responsibility of properly training coverlets in safety as well as everyday responsibilities.
- Helping problem solve with any situation needed throughout the day.
- Being a process assistant working under managers directing employees to their designated work space, helping out employees with any problems they run into, clearing jams in sort room, and commuting to all task that are given throughout the day.
Front Desk Nights
Comfort Inn East, Wichita, KS
03.2022 - 08.2022
- Greeted and welcomed guests in a professional and friendly manner, ensuring a positive first impression and exceptional customer service.
- Managed a multi-line phone system, promptly answering calls and directing them to the appropriate person or department, resulting in improved efficiency and decreased wait times.
- Maintained accurate and up-to-date records of appointments, reservations, and guest requests using a computerized booking system, ensuring smooth operations and minimizing errors.
- Handled cash transactions, reconciled daily receipts, and accurately processed payments, maintaining a high level of financial accuracy and accountability.
Customer Service(Remote)
Faneuil Gas Company, Wichita, KS
05.2022 - 07.2022
- Interacted with customers in a friendly and professional manner, addressing their inquiries and concerns promptly and effectively.
- Resolved complex customer issues by actively listening, analyzing problems, and providing innovative solutions, resulting in a high customer satisfaction rate.
- Collaborated with cross-functional teams to ensure seamless communication and coordination, enhancing the overall customer experience.
- Utilized strong communication skills to educate customers on product features and benefits, resulting in increased customer engagement and sales.
Shipping and Receiving Clerk
B&B Airparts, Wichita, KS
02.2022 - 06.2022
- Fulfil orders so that I can Process Shipments out for delivery on time.
- Find work order and process through different portals for shipping.
- Cross train in different departments such as manufacture and part mark and understand how to make and label parts that will be sent to the next path.
- Send out daily reports to management and communicate throughout that day about express shipments and leads for new opportunities.
Warehouse Associate
Amazon Fulfillment center, Markham, IL
08.2019 - 02.2022
- Daily goals were to obtain the amount of products being sent throughout the day.
- Lead problem solve team through any problems they run into along the day.
- Understand how to do CPT’s and Dwells and get out all priorities order within a timely manner.
- Train the necessary people in what they need to obtain the proper assessment for the job as well as keep task of rolls.
Content Contributor
Tech Coins, Remote
04.2018 - 12.2018
- Research advances of cryptocurrency and provided knowledge on the ongoing growth and expansion of the use of cryptocurrencies in today’s society.
Team Leader
Bloom Township, Chicago Heights, IL
06.2017 - 09.2017
- Maintaining the Cleanliness of Checkout Areas.
- Landscape the premises and maintained the upkeep of the building.
- Managing all timesheets.
- Working on team projects and keeping an open line of communication between both bosses.
Warehouse Associate
Amazon Fulfillment Center, Joliet, IL
10.2016 - 03.2017
- Daily goals to obtain the amount of product being sent out a day.
- Responsibility of properly training coworkers in safety as well as every day responsibilities.
- Prep work areas for successful
Administrative Assistant
Kingdom Loads INC, Richton Park, IL
11.2014 - 10.2015
- Marketing & promoting for the company to bring in new clients.
- Book-Keeping for expenses and revenue. Along with Payroll.
- Implementing proper protocol and keeping drivers on track.
After School Counselor
Bloom Township, Chicago Heights, IL
06.2013 - 08.2013
- Chaperone field trips in a welcoming and inviting manner for students.
- Preparing students meal prep for everyday activity.
- Serving as an assistant to provide a clean safe haven for the children.
Education
Phlebotomy Technician -
MedCerts
Kansas City, KS08.2025
High School Diploma - General Studies
Rich East High School
Park Forest, IL05.2013
Skills
- Creative
- Determined
- Friendly
- Resourceful
- Quick-Thinker
- Visionary
- Trendsetter
- Reliable
- Team Leader
- Hard Working
- Motivational
- Public Speaking
- Problem Solver
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Decision-making
- Coaching and mentoring
- Team leadership and supervision
- POS systems
- Opening and closing procedures
- Product knowledge
- Work Planning and Prioritization
- Workforce management
Timeline
Administrative Assistant
Genesis Performance Group, Inc.
06.2023 - 02.2025
GSA /Crew Trainer
Titanic The Artifact Exhibition
05.2023 - Current
Line Worker
Central Solutions, Kansas City, KS
12.2022 - 07.2023
Warehouse Associate
Amazon Fulfillment Center, Kansas City, KS
07.2022 - 07.2023
Customer Service(Remote)
Faneuil Gas Company, Wichita, KS
05.2022 - 07.2022
Front Desk Nights
Comfort Inn East, Wichita, KS
03.2022 - 08.2022
Shipping and Receiving Clerk
B&B Airparts, Wichita, KS
02.2022 - 06.2022
Warehouse Associate
Amazon Fulfillment Center, Monee, IL
11.2021 - Current
Warehouse Associate
Amazon Fulfillment center, Markham, IL
08.2019 - 02.2022
Content Contributor
Tech Coins, Remote
04.2018 - 12.2018
Team Leader
Bloom Township, Chicago Heights, IL
06.2017 - 09.2017
Warehouse Associate
Amazon Fulfillment Center, Joliet, IL
10.2016 - 03.2017
Administrative Assistant
Kingdom Loads INC, Richton Park, IL
11.2014 - 10.2015
After School Counselor
Bloom Township, Chicago Heights, IL
06.2013 - 08.2013
High School Diploma - General Studies
Rich East High School
Phlebotomy Technician -
MedCerts
Similar Profiles
Kira WaiteKira Waite
SENIOR DIRECTOR OF OPERATIONS at Artifact UprisingSENIOR DIRECTOR OF OPERATIONS at Artifact Uprising
Urvi MehtaUrvi Mehta
Banquet Cook/Line Cook at Woodberry Kitchen & Artifact CoffeeBanquet Cook/Line Cook at Woodberry Kitchen & Artifact Coffee
Sarah WolfeSarah Wolfe
Teacher at ARTifactTeacher at ARTifact
Michaela GarzaMichaela Garza
Owner and Lead Photographer at Michaela Garza PhotographyOwner and Lead Photographer at Michaela Garza Photography
Breiona BankheadBreiona Bankhead
Database Administrator at Florida Department of Health, Orange CountyDatabase Administrator at Florida Department of Health, Orange County