Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Leanna Berardesco

Bradley Beach

Summary

Dynamic server with extensive experience at excelling in high-volume dining environments. Demonstrated exceptional problem-solving and effective communication skills, ensuring guest satisfaction and repeat business. Proficient in POS operation and menu knowledge, consistently delivering timely service and fostering teamwork to enhance overall dining experiences.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Server

Mister C'S Beach Bistro
Allenhurst
05.2022 - 10.2024
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Identified needs of customers promptly and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

Zachary's Resturant&Bar
Long Branch
01.2022 - 11.2023
  • Assisted in training new servers..
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Took orders from customers accurately and in a timely manner.
  • Set up tables in between patrons to reduce wait times.
  • Ensured all dishes were served at the correct temperature and presentation.
  • Maintained a clean and organized work area throughout shift operations.
  • I brought food from the kitchen to the tables, remembering who ordered which dish.

Server

Jimmy's Italian Resturant
Asbury Park
06.2016 - 12.2021
  • Informed customers of daily specials and signature menu items.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Recommended dishes based on detailed knowledge of the menu and wine pairings.
  • Prepared handwritten checks, itemizing total meal costs and taxes.
  • Managed multiple tables efficiently while maintaining an attentive and unobtrusive service.
  • Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
  • Trained new employees to perform duties.
  • Addressed and resolved customer complaints with professionalism and patience.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained cleanliness and organization of the dining area to uphold fine dining atmosphere.
  • Ensured proper set-up of dining area before service began including silverware, condiments, napkins.

Server

Langosta Lounge
Asbury Park
03.2012 - 03.2016
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Delivered food and beverages in a timely manner while ensuring accuracy of order.
  • Promptly cleared away dirty dishes between courses; refilled water glasses as needed.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Demonstrated a thorough knowledge of food and beverage items, ingredients and preparation methods.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Neptune Highschool
Neptune
06-2011

Skills

  • Time management
  • Effective communication
  • Menu knowledge
  • Problem solving
  • High volume dining
  • Multitasking
  • POS operation
  • Liquor, wine, and food service
  • Teamwork and collaboration

Certification

  • serve safe certified

References

References available upon request.

Timeline

Server

Mister C'S Beach Bistro
05.2022 - 10.2024

Server

Zachary's Resturant&Bar
01.2022 - 11.2023

Server

Jimmy's Italian Resturant
06.2016 - 12.2021

Server

Langosta Lounge
03.2012 - 03.2016

High School Diploma -

Neptune Highschool

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Leanna Berardesco