Leanna Bryant
Riverview,FL
Summary
Dedicated professional with extensive experience in customer service within dynamic environments. Skilled in providing clear directions, monitoring guest behavior, and resolving equipment issues during events. Proven ability to work long hours under challenging conditions, ensuring a positive experience for guests and smooth operations.
Overview
4
4
years of professional experience
Work History
Entertainment Technician
Bush Gardens
Tampa, Florida
08.2025 - 02.2026
- Set up and maintained themed environments for attractions to enhance guest experiences.
- Collaborated with performers to execute technical requirements.
- Assisted in troubleshooting technical issues with machinery.
- Assisted event staff in promptly troubleshooting technical issues to minimize disruptions.
- Collaborated with team members to ensure smooth event operations.
- Collaborated with team members to complete projects efficiently.
- Monitored crowd control during high attendance times.
- Assisted guests by providing directions, enforcing restrictions and monitoring crowds.
- Assisted in setup and teardown of attractions prior to each shift.
- Maintained environmental health and safety responsibilities by adhering to established policies and procedures.
- Followed safety protocols to ensure the safety of all participants.
- Followed safety protocols to ensure workplace safety compliance.
- Conducted routine inspections on equipment for functionality.
- Reported any issues or concerns regarding equipment or safety hazards.
- Operated tools and equipment for efficient service delivery.
- Maintained tools and equipment in clean and organized condition.
- Utilized power tools such as saws, drills, and sanders on projects.
- Maintained a clean, safe working environment by removing debris from the job site prior to shift completion.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
Scare Actor
Bush Gardens
Tampa, FL
08.2024 - 11.2024
- Performed as a scare actor in haunted houses, mazes, and other attractions.
- Interacted with guests to provide an immersive horror experience.
- Engaged with visitors to create immersive and memorable moments.
- Utilized theatrical techniques to deliver convincing performances consistently.
- Adapted performances based on audience reactions and feedback.
- Collaborated with actors to craft scenes, choreography, and improvisations that elevated overall performance quality.
- Developed character-specific dialogue, deepening guest immersion and realism in experiences.
- Ensured that guest interactions were consistent with the desired theme of the attraction.
- Portrayed characters to enhance guest experiences during seasonal events.
- Delivered exceptional service by engaging with guests and evoking the theme of assigned area.
- Reported any issues or concerns regarding equipment or safety hazards.
Special effects technician
American Victory Ship
Tampa, Florida
08.2022 - 10.2022
- Designed, installed, and maintained immersive, safe, and frightening illusions using fog, strobe lights, and pneumatics
- Troubleshot technical issues during events
- Partnered with team members to enhance operational efficiency for haunted event
- Collaborated with team members to improve operational efficiency on board
Education
Bachelor of Electrical Engineering - Engineering
Hillsborough Community College
Tampa, FL06-2026
Skills
Special effects
Pyrotechnics operation
Technical troubleshooting
Mechanical troubleshooting
Problem resolution
Problem-solving
Team collaboration
Guest services
Customer engagement
Customer service
Guest communication
Guest conflict resolution
Complaint handling
Brand representation
Guest experiences
Effective communication
Strong empathy
Timeline
Entertainment Technician
Bush Gardens
08.2025 - 02.2026
Scare Actor
Bush Gardens
08.2024 - 11.2024
Special effects technician
American Victory Ship
08.2022 - 10.2022
Bachelor of Electrical Engineering - Engineering
Hillsborough Community College