Leanna Dunlow
Windsor ,NC
Summary
Registered Dental Hygienist professional with experience working with diverse age groups and individuals from all walks of life. Developed strong communication and public work skills, along with a deep understanding of the importance of exceptional customer service. Currently responsible for accurate data input and efficient appointment scheduling. Leveraging expertise in customer service and administrative tasks to contribute to the overall success of the dental practice.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Hygienist
Boone Dentistry
07.2022 - Current
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Coordinated appointment scheduling to optimize office workflow and client satisfaction.
- Worked on average 32 hours a week (full-time in the dental field)
Cashier, Part-time
Ace Hardware
11.2018 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked on average 30 hours a week
Cashier and Ice Cream Server, part-time
Charlie West Grill and Ice Cream
06.2016 - 05.2017
- Welcomed customers and checked them out for their food orders.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked on average 15- 20 hours a week
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Maintained a clean and organized workspace, ensuring a positive environment for customers.
Education
Associate of Applied Science - Dental Hygiene Education
Halifax Community College
Halifax, NC05.2022
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Roanoke Chowan Community College
Ahoskie, NC12.2018
High School Diploma - undefined
Ridgecroft School
Ahoskie, NC05.2017
Skills
- Problem solving
- Customer service
- Time management
- Easily adapting to changing situations
- Scheduling and planning
- Prioritizing work
Certification
- Registered Dental Hygiene License - July 1st, 2022
- Basic Life Support- December 14th, 2024
Timeline
Dental Hygienist
Boone Dentistry
07.2022 - Current
Cashier, Part-time
Ace Hardware
11.2018 - 08.2020
Cashier and Ice Cream Server, part-time
Charlie West Grill and Ice Cream
06.2016 - 05.2017
Associate of Applied Science - Dental Hygiene Education
Halifax Community College
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Roanoke Chowan Community College
High School Diploma - undefined
Ridgecroft School