Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leanna Grado

Moreno Valley,California

Summary

6 Years of experience in the U.S. Army. Proficient in managing the movement of equipment, supplies and personnel through convoys. Successful leader and problem-solver with an organized and diligent approach. History includes maintaining unit readiness by utilizing successful training techniques. Adept at keeping equipment working properly through regular maintenance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Drill Sergeant Candidate

US Army Reserve
03.2022 - Current
  • Collaborated with fellow drill sergeants to share best practices in training methodologies, resulting in improved instructional techniques across the board.
  • Improved discipline through strict enforcement of military standards and consistent reinforcement of core values.
  • Ensured soldiers maintained high levels of hygiene, personal appearance, and overall health.
  • Developed leadership skills by assigning team responsibilities and providing constructive feedback on performance.
  • Increased unit readiness by conducting comprehensive field training exercises and hands-on weapon instruction.
  • Ensured safety of all personnel with thorough risk assessments, proper equipment maintenance, and adherence to safety protocols during training exercises.
  • Adapted teaching methods to accommodate diverse learning styles and unique challenges faced by individuals

Slot Technician II

Pechanga Resort Casino
10.2023 - 05.2024
  • Streamlined the installation process for new slot machines, reducing downtime and minimizing disruptions to casino operations.
  • Increased overall casino revenue by ensuring optimal functionality of all gaming equipment.
  • Coordinated in special projects relevant to new machine installations, conversions, slot moves, player tracking and signs.
  • Maintained accurate records of all repair work completed on each machine, allowing for easy reference when future issues arose.
  • Developed strong relationships with clients through clear communication and active listening, resulting in repeat business opportunities.
  • Worked closely with management to develop strategies for maximizing revenue generation from slot machines while minimizing costs associated with repairs and maintenance activities.
  • Enhanced customer satisfaction by providing timely and efficient repair services for malfunctioning machines.

Motor Transportation Operator

Army
09.2018 - 03.2022
  • Operated all-wheel vehicles and equipment over variety of terrain and roadways for support of combat operations.
  • Performed daily vehicle maintenance by checking fluid levels, tire wear and brake integrity.
  • Oversaw and checked proper loading and unloading of cargo on vehicles and trailers.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Delivered employees and materials to job sites daily.
  • Maintained proficiency in tactical planning options and convoy defense techniques.

Server

Rock and Brews Yaamava' Resort andCasino
12.2017 - 06.2018
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.

Hostess/Cashier

Sizzler Restaurant
01.2016 - 09.2016
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Increased sales by suggesting specific complementary items to customers.

Education

Some College (No Degree) -

U.S. Army Transportation School
Fort Leonard Wood, MO

Associate of Arts - Business Administration And Management

Riverside City College
Riverside, CA
06.2025

No Degree - Military Leadership

Basic Leadership Course
Dublin, CA
08.2024

Skills

  • Preventive maintenance strategies
  • Friendly, positive attitude
  • Time Management
  • Critical Thinker
  • Relationship management
  • Discipline and Focus
  • Teamwork and Collaboration
  • Attention to Detail
  • Reliability
  • Organizational Skills
  • Multitasking Abilities
  • Guest service
  • Diagnostic Skills

Timeline

Slot Technician II

Pechanga Resort Casino
10.2023 - 05.2024

Drill Sergeant Candidate

US Army Reserve
03.2022 - Current

Motor Transportation Operator

Army
09.2018 - 03.2022

Server

Rock and Brews Yaamava' Resort andCasino
12.2017 - 06.2018

Hostess/Cashier

Sizzler Restaurant
01.2016 - 09.2016

Some College (No Degree) -

U.S. Army Transportation School

Associate of Arts - Business Administration And Management

Riverside City College

No Degree - Military Leadership

Basic Leadership Course
Leanna Grado