Summary
Overview
Work History
Education
Skills
Timeline
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LeAnna Hill

Olive Branch,MS

Summary

Dynamic HR professional with extensive experience at Methodist LeBonheur Healthcare, excelling in records management and compliance. Proven ability to enhance operational efficiency through attention to detail and effective problem-solving. Pursues opportunity to continue to build current skills , learn new skills and contribute to HRIS success.

Overview

17
17
years of professional experience

Work History

HR Service Center Specialist I

Methodist LeBonheur Healthcare
04.2024 - Current
  • Promptly responded to inquiries and requests from associates through the help case work space.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Cross-trained and backed up other HR Service Center specialists.
  • Investigated and resolved various associate concerns.
  • Promoted superior experience by addressing associates concerns, demonstrating empathy, and resolving problems swiftly.

HR Specialist

Methodist Le Bonheur Germantown Hospital
07.2016 - 04.2024
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Monitored employee credentials and leave of absences, addressing issues in accordance with company policies and procedures.
  • Fielded employee inquiries related to insurance, personal information changes, leave of absences and employee assistance.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

HR Assistant

Methodist Le Bonheur Germantown Hospital
04.2013 - 07.2016
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Monitored employee credentials and leave of absences, addressing issues in accordance with company policies and procedures.
  • Processed documentation for employee actions such as new hires, corrective actions and terminations.
  • Answered and redirected incoming phone calls for office.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Conducted new hire audit to verify completion of appropriate paperwork and provide department leaders new hire paperwork needed for department file.
  • Helped employees register for benefits programs after life changing events.
  • Aided staff with employee performance review paperwork and documentation.

Administrative Assistant

Methodist Le Bonheur Germantown Hospital
11.2007 - 04.2013
  • Answered multi-line phone system, routing calls, delivering messages to administration.
  • Maintained inventory of office supplies and placed orders.
  • Supported company leaders by managing and scheduling appointments and organizing itinerary.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Organized logistics and materials, transcribed detailed notes and organized information for multiple meetings.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Bachelor of Science - Sport And Fitness Management

University of North Alabama
Florence, AL
05-2004

Bachelor of Science - Business Administration

University of North Alabama
Florence, AL
05-2004

Associate of Arts - Business Administration

Northeast Mississippi Community College
Booneville, MS
05-2002

Skills

  • Quality assurance standards
  • Time management proficiency
  • Attention to detail
  • Multitasking and organization
  • Records management
  • Data entry
  • Confidential document control
  • Compliance management

Timeline

HR Service Center Specialist I

Methodist LeBonheur Healthcare
04.2024 - Current

HR Specialist

Methodist Le Bonheur Germantown Hospital
07.2016 - 04.2024

HR Assistant

Methodist Le Bonheur Germantown Hospital
04.2013 - 07.2016

Administrative Assistant

Methodist Le Bonheur Germantown Hospital
11.2007 - 04.2013

Bachelor of Science - Sport And Fitness Management

University of North Alabama

Bachelor of Science - Business Administration

University of North Alabama

Associate of Arts - Business Administration

Northeast Mississippi Community College

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LeAnna Hill