Dynamic and results-driven professional with extensive experience at Cherokee Nation Entertainment, excelling in team leadership and food sanitation. Proven ability to enhance operational efficiency through effective time management and problem-solving skills. Committed to maintaining workplace safety while delivering exceptional customer service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
EVS Team Lead
Cherokee Nation Entertainment
Fort Gibson, OK
02.2023 - Current
Followed safety processes for all manual and electric cleaning equipment.
Ensured all tasks assigned to the EVS staff were completed within set deadlines.
Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
Handled cleaning and sanitation chemicals by following safety precautions.
Confirmed properly labeling and storage of chemicals and cleaning items.
Followed company uniform, performance and security policies with every job.
Utilized chemicals in correct quantities to maintain cleanliness of floor and touchpoint areas.
Kept business entrances clean, tidy and professional in appearance.
Steam-cleaned or shampooed carpets.
Provided guidance and support to EVS staff on a daily basis.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Production Cook
Cherokee Nation Entertainment
Fort Gibson, OK
08.2021 - 07.2023
Prepared and cooked food items in accordance with established recipes and standards.
Managed time efficiently to complete tasks while keeping up with demand.
Cooked menu items based on customer orders.
Safely operated ovens, fryers and grills to prevent injuries and accidents.
Kept up-to-date records on all food production activities within the kitchen.
Sanitized work surfaces, utensils, and equipment according to health regulations.
Sanitized workstation at end of shift to prevent foodborne illnesses.
Responded promptly to any customer complaints regarding food quality.
Prepared ingredients to use in cooking by chopping and peeling vegetables and cutting meat.
Operated industrial size mixers, ovens, and other types of equipment to prepare meals.
Set up work stations prior to opening to minimize prep time.
Increased production schedule through multitasking and efficient cooking strategies.
Prepared multiple orders at once for speedy service.
Adhered strictly to health department guidelines when preparing foods.
Prepared ready-to-eat salads, soups, and entrees for establishments.
Followed specific methods for food preparation and proper portioning.
Crew Member Team Leader
Braum's Ice Cream & Dairy Store
Muskogee, OK
10.2020 - 08.2021
Demonstrated best safety practices working at heights and lifting various objects.
Worked productively as lead or helping team member to drive customer satisfaction.
Managed cash flow by accurately counting money at beginning and end of shift.
Performed demanding physical work over extended periods and modeled positive attitude.
Cleaned and maintained grills, cooking surfaces and other kitchen equipment.
Balanced cash drawers, operated registers and prepared cash deposits.
Completed day-to-day duties accurately and efficiently.
Cleaned and organized workstations and cooking utensils.
Transported used cooking oil to designated storage containers.
Demonstrated proper techniques for food preparation, cooking, and presentation.
Manager's Assistant
Ardmore Finance
Muskogee, OK
06.2015 - 02.2020
Processed invoices, purchase orders and expense reports in accordance with company policy.
Handled incoming calls and directed callers to appropriate department or employee.
Prepared agendas and took meeting minutes as requested by the manager.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Maintained inventory of office supplies and placed orders when necessary.
Reviewed emails daily to prioritize tasks for the manager's attention.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Maintained confidential records such as personnel files, contracts and customer accounts.
Education
High School Diploma -
Stilwell High School
Stilwell, OK
05-2009
Skills
Team leadership
Customer service
Workplace safety
Food sanitation
Waste management
Time management
Problem solving
Self motivation
Multitasking Abilities
Timeline
EVS Team Lead
Cherokee Nation Entertainment
02.2023 - Current
Production Cook
Cherokee Nation Entertainment
08.2021 - 07.2023
Crew Member Team Leader
Braum's Ice Cream & Dairy Store
10.2020 - 08.2021
Manager's Assistant
Ardmore Finance
06.2015 - 02.2020
High School Diploma -
Stilwell High School
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