Leanna Longfellow

Cashier/Key Carrier

Miner's

Grover Beach, CA

05.2018 - Current

Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Conducted price checks for special orders or discounts as requested by customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Performed other duties as assigned by management.
Answered customer questions and provided store information.
Helped customers find specific products, answered questions, and offered product advice.
Trained new team members in cash register operation, stock procedures, and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Helped with purchases and signed customers up for rewards program.
Used suggestive selling techniques to promote add-on sales.
Counted and balanced cashier drawers.
Built and maintained productive relationships with employees.