Leanna Singer
Nunnelly,TN
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
14
14
years of professional experience
Work History
Contract Administrator
Old Hickory Buildings LLC
02.2022 - 04.2024
- Increased customer retention with positive interactions and a goal to do everything in my ability to make sure clients walk away satisfied
- Helped add quicker methods to daily routine that has made the office work more efficient
- Maintained accurate data entry for creating customers in the rental system when a customer buys or rents a building from OHB
- Pleasantly answered calls in reference to buying buildings, collecting property, and/or transferring property ownership
- Monitored incoming contracts and service agreements for correct pricing and information.
Office Manager
Acceptance Now
02.2019 - 01.2022
- Delivered engaging sales presentations to new clients to expand intake
- Coordinate and manage office events and team-building activities to foster a positive work environment and employee morale
- Develop and implement effective office policies and procedures to ensure smooth operations and efficient workflow
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Hostess / Waitress
Ihop
09.2010 - 01.2019
- Greeted customers in a friendly and professional manner
- Provide excellent customer service by promptly greeting and seating guests, taking accurate food and drink orders, and ensuring prompt delivery of meals
- Prepared tables for guests prior to their arrival, including setting up table linens and silverware
- Maintain a clean and organized dining area to create a pleasant atmosphere for guests
Education
High School Diploma -
Academy At Hickory Hollow
Antioch, TN07-2010
Skills
- Customer Service
- Fast Learner
- Ability to Multitask
- Ability to Work Under Pressure
- Effective Time Management
- Data Entry
- Attention to Detail
- Critical thinking
Timeline
Contract Administrator
Old Hickory Buildings LLC
02.2022 - 04.2024
Office Manager
Acceptance Now
02.2019 - 01.2022
Hostess / Waitress
Ihop
09.2010 - 01.2019
High School Diploma -
Academy At Hickory Hollow
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