LEANNA STUMBLINGBEAR
Carnegie,USA
Summary
Dynamic and driven professional dedicated to continuous skill development and growth. Proven ability to deliver exceptional results through a strong work ethic and commitment to excellence. Eager to contribute positively to a collaborative team environment, bringing enthusiasm and a proactive approach to achieving shared goals. Ready to leverage expertise and passion for success in challenging roles.
Overview
10
10
years of professional experience
Work History
Covid-19 Screener
Clinton Indian Health Center
04.2021 - 04.2022
- Acknowledged staff, patients, and visitors upon arrival.
- Utilized a thermal thermometer for temperature assessments.
- Administered COVID-19 entry screening questions to individuals.
- Verified compliance with mask-wearing protocols for all clinic entrants.
- Implemented hand sanitization protocol for clinic visitors.
- Annually: 28,000
Medical Support Assistant
Clinton Indian Health Center
04.2021 - 04.2022
- Utilized electronic scheduling systems to arrange patient appointments in sync with provider schedules.
- Verified and updated appointment activities using computer software.
- Delivered exceptional customer service by managing call transfers and information dissemination.
- Coordinate with healthcare team on appointment scheduling and patient requests.
- Collaborated with patients to amend registration records.
- Supports patients in accurately completing required documentation.
- Enters, updates, and verifies alternate resources for patient registration and billing.
- Determines if approval is required for specific services for billing purposes.
- Determines the eligibility of patients seeking health care.
- Interviews and collects third party information. Scans information into the patient record.
- Performs clerical duties such as sorting and filing, answering telephone calls, and data entry.
- Prepare correspondence for clerical and administrative functions.
Service Unit Switchboard
MCSG Technologies
01.2021 - 04.2021
- Making inbound and outbound calls using the Cisco IP Phone 8800 Series
- Creating, updating, and distributing a call directory to all departments
- Answering, screening, and forwarding calls in a professional and courteous manner
- Handling general phone inquiries about the organization
- Directing external calls to designated departments or individuals
- Transferring internal calls across departments and between staff
- Relaying written or verbal messages in a timely and accurate manner
- Keeping Excel Spreadsheet log of calls placed
- Assisting with other administrative duties, including copying, scanning, faxing, and emailing
Property/Supply
MCSG Technologies
01.2021 - 04.2021
- Receive, log and distribute all incoming and outgoing packages from FedEx, UPS, USPS and NSSC
- Disburse supplies and equipment to employees/departments
- Maintain and replenish supplies and equipment when necessary
- Count items according to department procedures
- Maintain a stock rotation system.
- Organize and store department property, equipment, and supplies in an orderly fashion.
- Receive and review requests for supplies
- Ensure to receive, sort and distribute all outgoing and incoming mail
- Examine every incoming mail for appropriate labeling and packaging
- Assist in mail management by operating automated equipment (Pitney Bowes)
- Ensure to properly sort and distributed mail along with office supplies inclusive of interoffice, UPS, USPS and overnight mail.
Clerical Support
FED-EX Ground
11.2020 - 01.2021
- Provided clerical support to various management and operational functions, including photocopying, filing, faxing, emailing and answering telephone
- Reviewed, researched and entered data in various systems to support respective functional area
- Compiled data and provides various regular and adhoc reports to management for review and determination
- Served as frontline customer service to receive, solve and/or escalate customer inquiries and issues
- Supported ability for timely delivery and mitigated loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
- Prioritized workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
- Ensured all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
- Researched missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
- Verified timely log entry into system
- Entered all individual vehicle mileage record information into the system and works with ICs and Line haul staff to rectify any issues
- Hourly: $16.49
Procurement Clerk
Kiowa Tribe of Oklahoma
07.2016 - 08.2020
- Processed purchase order forms and submit to the purchasing manager for approval before sending out to the vendor
- Researched suppliers for the purchasing department for a variety of goods and services and prepare reports summarizing findings
- Verified invoices, shipments and other records when orders come in to ensure accuracy from the vendor
- Negotiated pricing, shipping, products and terms with vendors when starting a new order with a supplier
- Assisted the Purchasing agent with purchasing supplies
- Annual: $28,300
Mail Clerk
Kiowa Tribe of Oklahoma
07.2016 - 08.2020
- Ensured to receive, sort and distribute all outgoing and incoming mail
- Examined every incoming mail for appropriate labeling and packaging
- Assisted in mail management by operating automated equipment
- Maintained and completed reports and logs
- Ensured to properly sort and distributed mail along with office supplies inclusive of interoffice, UPS, USPS and overnight mail.
- Performed searches and varied follow up actions for delayed shipments
Property Clerk
Kiowa Tribe of Oklahoma
07.2016 - 08.2020
- Maintained department inventory of supplies and equipment
- Disbursed supplies and equipment to employees/departments
- Maintained and replenished supplies and equipment when necessary
- Counted items according to department procedures
- Maintained a stock rotation system.
- Organized and stored department property, equipment, and supplies in an orderly fashion.
- Ordered supplies and equipment needed by the department, keeping purchases within the established budget.
GSA Fleet Manager
Kiowa Tribe of Oklahoma
07.2016 - 08.2020
- Purchased vehicles to expand and/or enhance the fleet
- Scheduled regular maintenance on all vehicles
- Ordered urgent or emergency repairs as needed
- Established efficient routes and transportation schedules
- Managed vehicle licensure and registration
- Ensured all fleet members have proper licensure and up-to-date training
- Monitored Drivers to ensure adherence to schedules and proper driving practices
- Developed methods to decrease cost and improve efficiency
Data Entry
SERCO INC.
11.2018 - 05.2019
- Posted information to agency records and modify forms or records.
- Recorded and input information to internal database records.
- Conducted outbound telephone calls.
- Performed data entry and retrieval and perform arithmetical computations.
- Received coaching/feedback and implement/take action to make changes as appropriate.
- Participated in internal training through company Learning Management System and passing certification tests.
- Adhered to service compliance requirements by completing training modules and passing annual re-certifications.
- Maintained required production and quality standards as outlined by contract.
- Recognized & assessed issues associated to the task following work instructions as outlined by the line of business and escalates when necessary.
- Effectively work in a team environment.
- Demonstrated flexibility and ability to adapt to change.
- Additional duties as assigned
- Annual: $29,500
Education
EPIC CHARTER
01.2017
undefined
CARNEGIE PUBLIC SCHOOLS
02.2016
Skills
- Creativity
- Critical Thinking
- Project management
- Problem Solving
- Flexibility
- Communication skills
- Customer Service skills
- Collaborative nature
- Strong Work Ethic
- Oral and Written Communication
- Computer and Software
- Basic math and data analysis
- Attention to Detail
- Creative spirit
- Reliable and professional
- Organized
- Time management
- Team player
- Fast learner
- Motivated
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Awards
Nominated for Outstanding Customer Service Award, Nominated for Employee of the Quarter Award
CONTACT
- +1 (580)-890-0380
- Primary: leannabailey13001@gmail.com
- Alternative: nyota.bailey13001@yahoo.com
Timeline
Covid-19 Screener
Clinton Indian Health Center
04.2021 - 04.2022
Medical Support Assistant
Clinton Indian Health Center
04.2021 - 04.2022
Service Unit Switchboard
MCSG Technologies
01.2021 - 04.2021
Property/Supply
MCSG Technologies
01.2021 - 04.2021
Clerical Support
FED-EX Ground
11.2020 - 01.2021
Data Entry
SERCO INC.
11.2018 - 05.2019
Procurement Clerk
Kiowa Tribe of Oklahoma
07.2016 - 08.2020
Mail Clerk
Kiowa Tribe of Oklahoma
07.2016 - 08.2020
Property Clerk
Kiowa Tribe of Oklahoma
07.2016 - 08.2020
GSA Fleet Manager
Kiowa Tribe of Oklahoma
07.2016 - 08.2020
undefined
CARNEGIE PUBLIC SCHOOLS
EPIC CHARTER
Similar Profiles
Angela SilverhornAngela Silverhorn
Lead Health System Specialist - PRC at Clinton Indian Health CenterLead Health System Specialist - PRC at Clinton Indian Health Center
Kristi EpperlyKristi Epperly
Clinical LPN at Clinton Indian Health ServiceClinical LPN at Clinton Indian Health Service
Randall TomRandall Tom
Clinical Credentialing Assistant at USDHHS-Indian Health Service-Albuquerque Indian Health CenterClinical Credentialing Assistant at USDHHS-Indian Health Service-Albuquerque Indian Health Center
Jeff McfarlandJeff Mcfarland
Cook at Elly’s Bar and RestaurantCook at Elly’s Bar and Restaurant
Cara SalernoCara Salerno
Floating Teacher at Poppy's PlayhouseFloating Teacher at Poppy's Playhouse