Leanna Taylor
Ellington
Summary
Versatile hospitality and administrative professional with experience as a restaurant owner, general manager , and office assistant. Proven ability to oversee business operations, manage staff, coordinate scheduling, and provide exceptional customer service. Adept at handling administrative tasks, payroll, and event planning, ensuring seamless operations in fast paced environments. Passionate about delivering outstanding guest experience and optimizing workplace efficiency. Seeking opportunities to leverage my leadership, organizational, and customer service skills in a dynamic role.
Overview
5
5
years of professional experience
Work History
Office Assistant
Affordable Waste Solutions
04.2024 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
Restaurant Owner/General Manager
Four Seasons by the Lake
02.2020 - 05.2023
- Hiring, training, and mentoring teams to uphold high service standards
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Creating efficient schedules and managing payroll for optimal labor cost
- resolving issues, enhancing experiences, and maintaining customer satisfaction.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
Education
High School Diploma -
Stafford High School
Stafford, CTSkills
- Customer service & Guest Relations
- Staff hiring, Training & Leadership
- Health & Safety Compliance
- POS Systems & Payment Processing
- Data Entry & Record-Keeping
- Filing & Document Organizations
- Multi-Tasking & Problem Solving
- Scheduling & Calendar Coordination
- Administrative Support & Office Management
Timeline
Office Assistant
Affordable Waste Solutions
04.2024 - Current
Restaurant Owner/General Manager
Four Seasons by the Lake
02.2020 - 05.2023
High School Diploma -
Stafford High School
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