Summary
Overview
Work History
Timeline
Education
Skills
Generic
Leanne AndrewsWebb

Leanne AndrewsWebb

Woonsocket ,RI

Summary

Developed strong interpersonal and communication skills in dynamic, audience-focused environment. Demonstrated ability to adapt and thrive in fast-paced settings, showcasing creativity and resourcefulness. Seeking to leverage these transferrable skills in new field, contributing to collaborative and innovative team.

Overview

2026
2026
years of professional experience

Work History

Entertainer/ Psychic

Regina Russell’s Tea Room
  • Performed engaging routines to enhance guest experiences at tea room events.
  • Adapted performances based on audience feedback to maintain high entertainment quality.
  • Collaborated with team members to design and execute themed events that attracted diverse clientele.
  • Developed and refined scripts to ensure seamless delivery of entertainment segments.
  • Trained new entertainers on performance standards and guest engagement strategies.
  • Implemented creative ideas that contributed to the overall ambiance and enjoyment of the tea room experience.
  • Enhanced audience engagement by incorporating interactive elements and timely humor in performances.
  • Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
  • Communicated with guests clearly and with good humor to encourage laughter and excitement.
  • Provided exceptional customer service to clients by attentively addressing their questions, concerns, and requests throughout the booking process.
  • Received numerous positive reviews from clients, resulting in repeat bookings and referrals for new gigs.
  • Seamlessly adapted performances to accommodate last-minute changes or unforeseen challenges during live events.
  • Expanded clientele base through active networking at industry events and conferences.
  • Mentored aspiring entertainers, providing guidance on technique development and career advancement strategies.
  • Implemented creative techniques to create unique performances.
  • Managed variety of technical equipment used in performances.
  • Negotiated contracts vendors, performers and crew for Type performances.

Kitchen Tech

Ayr Wellness
09.2024 - Current
  • Assisted in routine maintenance and troubleshooting of equipment to ensure operational efficiency.
  • Learned safety protocols and adhered to best practices for equipment handling and usage.
  • Supported team members with daily tasks, enhancing workflow and productivity.
  • Operated tools and machinery under supervision to complete assigned tasks effectively.
  • Maintained cleanliness and organization of work areas to promote a safe environment.
  • Documented service requests and reported issues to senior technicians for resolution.
  • Collaborated with colleagues to streamline processes and improve task completion times.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.

Customer Service Representative

Ward Trucking
08.2019 - 07.2021
  • Resolved customer inquiries effectively through phone and email communication.
  • Processed orders and returns accurately using CRM software.
  • Assisted in training new team members on customer service protocols.
  • Collaborated with cross-functional teams to enhance customer experience.
  • Identified common issues and proposed solutions to improve service efficiency.
  • Handled escalated customer complaints with professionalism and empathy.
  • Documented customer interactions to ensure accurate record-keeping and follow-up.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Sought ways to improve processes and services provided.
  • Cross-trained and provided backup support for organizational leadership.
  • Identified and resolved discrepancies and errors in customer accounts.

Timeline

Kitchen Tech

Ayr Wellness
09.2024 - Current

Customer Service Representative

Ward Trucking
08.2019 - 07.2021

Entertainer/ Psychic

Regina Russell’s Tea Room

Certification - Technology

Quincy College

Education

Certification - Technology

Quincy College
Quincy, MA

Work Type

Full Time

Work Location

On-Site

Skills

Friendly adaptable, considerate, and timely

Experienced with interacting with the public and managed other entertainers as well

  • Multitasking and organization
  • Attention to detail
  • Works Well Under Pressure
  • Documentation and reporting
  • Customer interaction
  • Deadline oriented
  • OSHA compliance
  • Assembly and production

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