Leanne Dills
Charlotte,NC
Summary
Dedicated Sr. Admin Assistant with 25 years experience with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs as well as coordination big team events and meetings.
Overview
26
26
years of professional experience
Work History
Sr. Admin Assistant
Charter Communications, Spectrum
Charlotte, NC
09.1999 - Current
- Followed established policies to ensure proper handling of sensitive materials.
- Performed research tasks related to departmental projects or initiatives.
- Maintained confidential information regarding employees, customers, and business operations.
- Provided technical assistance to computer users within the organization.
- Prepared expense reports for executives using company software programs.
- Processed invoices and payments through an automated system.
- Created and distributed documents, reports, presentations, and correspondence.
- Scheduled meetings, appointments, and events for executives.
- Coordinated travel arrangements for executive staff members.
- Provided administrative support to senior management team.
- Proofread content for typo-free emails and documentation.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Facilitated communication between different departments within the organization.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed office supplies inventory and placed orders when necessary.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Leasing Agent
Castlewood Apartments
Charlotte, NC
08.1998 - 08.1999
- Contacted and followed up with tenants on renewal notices.
- Escalated critical issues to property manager to deliver immediate resolution.
- Conducted background checks on applicants.
- Checked rental eligibility by following company's verification process.
- Encouraged prospective tenants to fill out applications after property tours.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Collected security deposits from new tenants.
- Greeted prospective tenants, answered questions, and provided tours of the property.
Education
Bachelor of Science - Elementary Education
Western Carolina University
Cullowhee, NC05-1997
Skills
- Process Optimization
- Meeting Support
- Expense Reporting
- Proficient in Microsoft Office
- Travel Coordination
- Human Resources Support
- Executive Support
- Professional phone etiquette
- Effective problem solving
- Presentation Development
- Package routing
- Event Coordination
- IT Skills
Accomplishments
- Charter Champions Achievement Award 2020
- 2024 Member of the SCTE as Assistant Board Director
Timeline
Sr. Admin Assistant
Charter Communications, Spectrum
09.1999 - Current
Leasing Agent
Castlewood Apartments
08.1998 - 08.1999
Bachelor of Science - Elementary Education
Western Carolina University