Leanne Gordon
Alstead,NH
Summary
Dynamic salesperson with a proven track record at One Stop Country Pet Supply, excelling in customer engagement and relationship building. Leveraged strong interpersonal communication skills to boost sales and foster loyalty, and consistently exceeding targets. Adept at strategic planning and staff training, contributing to a collaborative and high-performing team environment. Always working fast paced, as I do best that way. I like to stay Busy and interact with customers and coworkers.
Overview
5
5
years of professional experience
Work History
Salesperson
One Stop Country Pet Supply
06.2023 - 04.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to event marketing, sales and brand promotion.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Stayed current on company offerings and industry trends.
- Contributed to team objectives in fast-paced environment.
Cashier / Bakery Cook
Walpole Creamery
05.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Keene State College
Keene, NH05-2028
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Sales process
- Sales strategy development
- Active listening
- Sales management
- Sales presentations
- Product description
- Complaint handling
- Social selling
- Relationship selling
- Account management
- Brand storytelling
- Competitive analysis
- Display restocking
- Lead conversion strategies
- Door-to-door sales
- Adaptive selling techniques
- Customer loyalty programs
- Product and service knowledge
- Interpersonal communication skills
- Product and service sales
- Time management
- Sales closing
- Strategic planning
- Performance improvement
- Staff training
- Product promotions
- Product merchandising
- Fast paced work environments
Timeline
Salesperson
One Stop Country Pet Supply
06.2023 - 04.2025
Cashier / Bakery Cook
Walpole Creamery
05.2020 - 08.2021
High School Diploma -
Keene State College
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