Leanne Grayton
Salisbury,MA
Summary
Efficient, reliable, detail orientated medical coder. Experience in ICD-10-CM, CPT and HCPCS and Risk Adjustment. Polished professional with a vast medical terminology background. Offering task prioritization expertise in fast-paced environments. With years of customer service skills. And a keen ability to multi-task. I have over 2 yrs experience working in the medical coding/billing field and will continue to grow.
Overview
18
18
years of professional experience
Work History
Risk Adjustment Medical Coder
CSI/Optum
Remote
07.2022 - Current
- Maintained positive working relationship with fellow staff and management.
- Safeguarded medical records to maintain patient confidentiality.
- Exprience in MRM and vast experience in HCC Coder.
- Maintained my 95% CMA score
Charge Entry/Billing Specialist
Coronis Health
Remote
05.2021 - 06.2022
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Proficient with EBridge, NextGen and Kareo software.
- Worked directly with a physicians office specializing in pain management.
- Worked directly with coding team.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Investigated and resolved issues to maintain billing accuracy.
- Added current information to accounts, including demographic, personal and payment details.
CPC-A Apprentice Program
AAPC
11.2020 - Current
- I always maintain the most up to coding requirements, which always includes continuing education and certification renewal.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- I Reviewed clinical data from medical records and assigned the proper ICD-10-CM, CPT and HCPCS codes.
- Accurately assigned codes using software and official print copy of code book.
Head Waitress
Michaels Harborside
Newburyport, MA
01.2010 - 10.2020
- Manage my time working in a high pace work environment to provide the expected service standards of the restaurant.
- Served fine food and ensured customer satisfaction.
- Worked extensively with the PSO system.
- Implemented new POS system and trained staff members of effective use.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant, resulting in success.
- Provided exceptional service to 50-65 customers per day at highly respected establishment.
Massage Therapist
Stratton Village Spa, The Cutting Edge
Newburyport, MA
01.2006 - 01.2010
- Worked full-time for returning clientele requesting my services at various local Spas.
- Extensive experience in Deep Tissue, Therapeutic, Pregnancy, Aromatherapy, and Thai/Shiatsu massage.
- Managed my schedule and time to accommodate each location and customer requests.
- Effectively communicated with spas owners to comply with their needs as well as the customer needs.
- Extensive knowledge in Anatomy.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Office Assistant
Walt Nicke Company
Topsfield, MA
01.2007 - 01.2009
- I was responsible for maintaining all work orders for national clientele in the internal database.
- This ensured all shipments would be met within the company guidelines.
- Assisted in the design and shipment of the bi-annual “Garden Talk” sales magazine for 100,000 customers.
- Assisted in preparing and maintaining financial reports.
- Effectively communicated with clients who would call with questions or concerns.
- This was a key component of this position as it was a magazine sales-based company therefore proper etiquette would increase the probability of return customers.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Entered data into spreadsheets, documents and databases, maintaining 98% accuracy rate.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
Education
Medical Coding
Allied School
San Francisco, CA/remote02.2019
Medical Billing
Integrity Coding
Massachusetts/remoteCertified Outpatient Coder - ICD-10-CM
AAPC
RemoteMassage Therapy
Green Mountain Institute For Integrative Therapy
Bennington, VT2007
High School Diploma -
Danvers High School
Danvers MaSkills
- CPC-A certified
- Effective customer service
- Able to multi task
- Able to keep focused with little direction
- Able to work remote efficiently
- Knowledgeable in Microsoft Word and Excel
- Medical terminology
- Billing procedures
- Time management
- Knowledgeable in Nextgen, Ebridge, Kareo
- ICD-10 coding
- CPT code modifiers
- Submission of medical claims
Timeline
Risk Adjustment Medical Coder
CSI/Optum
07.2022 - Current
Charge Entry/Billing Specialist
Coronis Health
05.2021 - 06.2022
CPC-A Apprentice Program
AAPC
11.2020 - Current
Head Waitress
Michaels Harborside
01.2010 - 10.2020
Office Assistant
Walt Nicke Company
01.2007 - 01.2009
Massage Therapist
Stratton Village Spa, The Cutting Edge
01.2006 - 01.2010
Medical Coding
Allied School
Medical Billing
Integrity Coding
Certified Outpatient Coder - ICD-10-CM
AAPC
Massage Therapy
Green Mountain Institute For Integrative Therapy
High School Diploma -
Danvers High School
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