LEANNE HATSWELL
Lockport
Summary
Medical education professional with proven track record in coordinating educational programs and fostering collaborative environments. Known for reliability and flexibility, with keen ability to adapt to changing needs. Well-versed in curriculum development and project management, valued for effective communication and teamwork.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Education Coordinator
UBMD Psychiatry
08.2012 - 09.2025
- Coordinated the rotations for the second, third, and fourth-year medical students from the University at Buffalo. Coordination of Daemen College PA students and visiting students from other universities.
- Managed all aspects of the six-week Psychiatry clinical rotations for all third-year medical students at the University at Buffalo School of Medicine. Scheduled courses, graded, and arranged comprehensive schedules.
- Arranged lecture materials.
- Updated all clerkship documents. Maintaned up todate course curriculum and syllabus. Entered all information in MedHub.
- Worked with the Office of Medical Education and the Office of Curriculum at the Medical School to keep LCME policies and procedures up to date.
- Scheduled and created course materials for the second-year medical students including, assigning groups and keep the standards up to date.
- Coordinated fourth-year students and visiting students. Set elective rotations, made schedules, prepared course materials, and completee student grades.
- Provided administrative support for the Director of Medical Student Education in Psychiatry. Worked with physicians, residents, administrative staff, hospital staff, and the University at Buffalo staff and administration. Coordinated with outside hospitals and clinics to manage numerous placements for the medical students clinical rotations.
Administrative Assistant
UBMD Psychiatry
07.2011 - 09.2025
- Administrative Assistant to the Chief Financial Officer.
- Performed all office duties and served as an assistant to multiple Psychiatrists.
- Checked in patients and worked with the Medent Billing System.
- Maintained A/R for the department, payroll processing, call schedules, handled billing and time sheets.
- Performed multiple roles including financing, spreadsheet tracking, reconciliation, collections on payments and invoicing.
Administrative Assistant
University at Buffalo
03.2007 - 07.2011
- Administrative Assistant in the Office of the Vice President for Health Sciences.
- Performed general clerical tasks including sorting and sending mail, typing documents, handling office supplies and ordering new materials as needed.
- Maintained documents, both paper and electronic.
- First contact answering phone calls, scheduled meetings, took messages, and other various office tasks.
Bartender/Waitress
South Transit Bowling Alley
07.2007 - 07.2010
- Tended bar on the weekends and waitress for the bowling leagues on various days. Normal bartending duties, cleaning, and stocking duties.
Provider Services Representative
Meritain Health
09.2005 - 03.2007
- Claims Analyst, processed health insurance claims and ensure the doctors and the members are received the correct payment amount.
- Phone Representative,taking calls from doctors and members, for both medical and dental. Faxed, filing, data entry, claims processing.
- Serviced the callers and my inner-office staff effectively.
Quality Assurance Specialist
ICT Group
12.2001 - 03.2004
- Sold lines of credit and small business loans.
- Promoted to Customer Service Department, trained in mortgages and customer service. Answered customer service calls efficiently and effectively taking over one hundred calls a day.
- Promoted to Quality Assurance Specialist in 2003 for outsourced GMAC (General Motors Mortgage Line.) Monitored the other representative’s phone calls and graded them on where they went wrong or complimented them on the quality of the call.
Crew Trainer
McDonald's
06.1999 - 12.2001
- Front counter and drive through cashier.
- Promoted to Crew Trainer. Managed the new hires by teaching them safety and the basic rules of the company.
- Promoted to Closing Manager, managed the restaurant and closed the store at night.
Education
Associates Degree - Liberal Arts Humanities & Social Sciences
Niagara County Community College
01.2009
Skills
- Teamwork and collaboration
- Organizational skills
- Attention to detail
- Problem-solving abilities
Certification
- Notary Public, current license expires 2024-03-21
- Course: Exploring Emerging Technologies for Lifelong Learning and Success, 2018-11-11
- AAMC LCME Workshop for Clerkship Administrators, 2022-03-15
- Medical Education Administrator Certificate through the AAMC, in progress
Timeline
Medical Education Coordinator
UBMD Psychiatry
08.2012 - 09.2025
Administrative Assistant
UBMD Psychiatry
07.2011 - 09.2025
Bartender/Waitress
South Transit Bowling Alley
07.2007 - 07.2010
Administrative Assistant
University at Buffalo
03.2007 - 07.2011
Provider Services Representative
Meritain Health
09.2005 - 03.2007
Quality Assurance Specialist
ICT Group
12.2001 - 03.2004
Crew Trainer
McDonald's
06.1999 - 12.2001
Associates Degree - Liberal Arts Humanities & Social Sciences
Niagara County Community College