Summary
Overview
Work History
Education
Skills
Timeline
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Leanne Hawthorne

Santa Barbara,CA

Summary

Dynamic professional with a proven track record at Montecito Union School, excelling in customer service and problem-solving. Recognized for exceptional communication and attention to detail, I effectively managed operations and streamlined processes, enhancing team collaboration and efficiency. Adaptable and dependable, I thrive in fast-paced environments while maintaining a positive attitude.

Overview

25
25
years of professional experience

Work History

Montecito Education Fund

Montecito Union School
07.2009 - 09.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Preschool Afterschool Care

Montecito Union Elementary School District
09.2006 - 07.2012
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Montecito Union School Directory

Montecito Union PTA - Volunteer
06.2008 - 06.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Secretary

Montecito Union School
11.2007 - 09.2008
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Facilitated inter-departmental communication to ensure all parties were informed of key updates.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Accounts Payable Manager

Smardan - Hatcher Co
01.1995 - 12.2000
  • Managed accurate and timely processing of over Number invoices per month.
  • Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
  • Reviewed monthly expense reports for accuracy, identifying opportunities for cost savings and efficiencies.
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.
  • Streamlined invoice processing for improved efficiency and reduced processing time.
  • Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
  • Developed reports for senior management to outline expenditures, vendor spend and forecasting.
  • Partnered with finance team to complete month-end accruals and account reconciliations.
  • Supported audit processes with well-organized documentation of accounts payable transactions, minimizing errors or discrepancies found during audits.
  • Input all relevant transactions and supervised properly within accounting system.
  • Enhanced vendor relationships by negotiating payment terms that benefited both parties.

Repair Service Clerk

Mel Clayton Ford
01.1993 - 11.1994
  • Assisted customers with warranty claims, ensuring proper documentation was submitted for processing.
  • Provided clear instructions to technicians regarding repair requirements based on client feedback or initial assessments conducted during intake process.
  • Maintained a clean, organized workspace to promote efficiency in completing repair tasks and minimizing delays.
  • Managed customer expectations effectively by setting realistic timeframes for repairs and keeping clients informed of progress throughout the process.
  • Resolved customer complaints professionally while maintaining a positive attitude, ultimately retaining their business.

Mail Room Manager

Schweitzer, Dorrance & Associates
07.1987 - 07.1992
  • Reduced errors in mail handling through meticulous attention to detail and thorough organization.
  • Assisted employees with troubleshooting issues related to equipment malfunctions or procedural challenges, ensuring minimal disruptions in daily workflow.
  • Established protocols for handling confidential or sensitive materials securely, maintaining privacy standards as required by company policies.
  • Streamlined mailroom operations by implementing efficient sorting and distribution processes.
  • Maintained a clean, organized, and safe work environment for all staff members within the mailroom facility.
  • Created organized filing system to manage department documents.
  • Developed strong relationships with postal carriers, ensuring timely pick-up and delivery of outgoing mail.

Education

None - Accounting

Santa Barbara City College
Santa Barbara, CA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Verbal communication

Timeline

Montecito Education Fund

Montecito Union School
07.2009 - 09.2012

Montecito Union School Directory

Montecito Union PTA - Volunteer
06.2008 - 06.2012

Secretary

Montecito Union School
11.2007 - 09.2008

Preschool Afterschool Care

Montecito Union Elementary School District
09.2006 - 07.2012

Accounts Payable Manager

Smardan - Hatcher Co
01.1995 - 12.2000

Repair Service Clerk

Mel Clayton Ford
01.1993 - 11.1994

Mail Room Manager

Schweitzer, Dorrance & Associates
07.1987 - 07.1992

None - Accounting

Santa Barbara City College

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Leanne Hawthorne