Summary
Overview
Work History
Education
Skills
Timeline

leanne hendrix

Rush Springs,OK

Summary

Compassionate Medical Assistant with a proven track record at Comanche Memorial Hospital, excelling in patient care coordination and clinical documentation. Adept at HIPAA compliance and fostering patient relationships, I enhance clinic efficiency and satisfaction through effective communication and meticulous attention to detail. Committed to delivering high-quality healthcare services.

Overview

20
20
years of professional experience

Work History

Medical Assistant

Comanche Memorial Hospital
04.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

Certified Nursing Assistant

Total Medical Staffing
04.2021 - 04.2022
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.

Certified Nursing Assistant

Sooner Medical
06.2005 - 12.2020

Healthcare Coordinator, QA,Program Manager

Sequoyah Enterprises
04.2017 - 04.2019
  • Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.
  • Ensured compliance with healthcare regulations through meticulous documentation and record-keeping efforts.
  • Advocated for patient needs during interdisciplinary team meetings, ensuring their voices were heard in the decision-making process.
  • Assisted patients in navigating the healthcare system by providing education on insurance coverage, financial resources, and available support services.
  • Improved patient satisfaction by coordinating timely and efficient healthcare services.
  • Optimized medication management protocols through close collaboration with pharmacists, physicians, nurses, and other healthcare team members.
  • Promoted a collaborative environment among healthcare professionals by fostering open communication channels across various departments.
  • Managed sensitive patient information with utmost confidentiality according to HIPAA regulations and organizational guidelines.
  • Maintained professional demeanor while treating patients with respect and dignity.
  • Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
  • Managed complex caseloads, prioritizing time-sensitive tasks and maintaining a high standard of care for all patients.
  • Maintained a high level of professional competency by staying informed on the latest industry trends, developments, and best practices in care coordination.
  • Supported patient-centered medical home model implementation through coordinated team-based care efforts.
  • Maintained detailed records of medical supplies and ordered supplies.
  • Attended training courses and seminars to remain up-to-date on emerging medical technology and techniques.

Education

High School Diploma -

Rush Springs High School , Rush Springs, OK
05.1999

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Procedure assistance
  • Electronic health records
  • Electronic medical records
  • Compassionate
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Laboratory specimen collection
  • Professionalism and ethics
  • Maintaining confidentiality
  • Insurance verification
  • Patient care coordination
  • Complex Problem-solving
  • Adaptable
  • Patient relations
  • Valid state driver's license
  • Healthcare software proficiency

Timeline

Medical Assistant - Comanche Memorial Hospital
04.2022 - Current
Certified Nursing Assistant - Total Medical Staffing
04.2021 - 04.2022
Healthcare Coordinator, QA,Program Manager - Sequoyah Enterprises
04.2017 - 04.2019
Certified Nursing Assistant - Sooner Medical
06.2005 - 12.2020
Rush Springs High School - High School Diploma,
leanne hendrix