LeAnne McEntire-Kittrell

Work History

N.C. National Guard Readiness Family Program

04.2015 - 02.2016

Collaborated with local businesses to create mutually beneficial partnerships and expand the range of employment opportunities for clients.
Create connections between job seekers and employers through networking events and job fairs.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Increased placement success rates with thorough candidate screening procedures and proactive employer outreach efforts.

EXIT REALTY 1ST CLASS

07.2010 - 01.2012

Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
Negotiated favorable contract terms for clients by leveraging market knowledge and strong interpersonal skills.
Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
Utilized advanced negotiation strategies during offer presentations, achieving favorable outcomes for clients in competitive bidding situations.
Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
Educated first-time homebuyers on the intricacies of the home buying process, empowering them to make informed decisions throughout their purchase journey.
Provided ongoing guidance and support to clients during the post-closing period, ensuring their transition into homeownership was seamless.

JERRY GREGORY & ASSOCIATES

07.2007 - 01.2009

Licensed Agent Life and Health
Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Created detailed reports for management to track performance and sales.
Enhanced employee satisfaction by developing and implementing comprehensive benefits programs.
Streamlined benefits administration processes for increased efficiency and improved employee experience.

WESCO DISTRIBUTION INC

01.2001 - 01.2006

Enhanced customer satisfaction by maintaining strong relationships with clients and addressing their concerns promptly.
Streamlined the order processing system for faster turnaround times, resulting in increased client loyalty.
Negotiated favorable contract terms with clients, securing long-term business partnerships and maximizing profit margins.
Utilized CRM software to track client interactions, ensuring timely responses and appropriate escalation when necessary.
Collaborated closely with external partners such as distributors and logistics providers for smooth order fulfillment processes.
Expedited order processing, liaising with suppliers to ensure timely delivery of products.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.

PERGO Inc.

10.1996 - 01.2000

Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Investigated and resolved accounting, service and delivery concerns.
Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Maintained positive vendor relationships through timely payments and clear communication on expectations and deadlines.
Collaborated with other departments to foster smooth operation of daily processes.
Assisted with facility scheduling and customer service.
Processed customer orders and invoices to support timely fulfillment and delivery.
Assisted operations manager with planning of routine operations and special projects.