LEANNE LECOMPTE, MBA
Albuquerque,New Mexico
Summary
Experienced Leader, skilled in driving great team successes by coaching and motivating team members to increase operational efficiency, team culture and overall productivity. Record of performance in exceeding organizational objectives with strong attention to detail while reviewing documents. Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.
Overview
5
5
years of professional experience
Work History
GARRD Compliance Officer
Administrative Office Of The Courts
Albuquerque , New Mexico
2021.11 - Current
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Adhered to practical action plans to respond to audit discoveries and compliance violations.
- Wrote reports outlining findings and recommendations from compliance audits.
- Forged productive relationships with colleagues to ensure a collaborative environment.
- Tracked improvement initiatives to monitor and identify gaps in new and existing practices to promote the highest level of efficiency.
- Drafted professional court correspondence to facilitate proper filing procedure.
Judicial Specialist II
State Of New Mexico Second Judicial District Court
Albuquerque , NM
2019.04 - 2021.10
- Reviewed complaints, petitions, motions and pleadings to aid in determining admissibility
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances
- Drafted professional court correspondence to facilitate proper filing procedure
- Achieved client confidence and protected operations by keeping information confidential
- Employed effective time management when dealing with coordination and accountability around personnel and security assets
- Developed and maintained positive customer relations and coordinated with team members to ensure requests and questions were handled appropriately
General Manager
Ulta Beauty Inc.
Albuquerque , NM
2017.07 - 2019.04
- Delivered customized and effective solutions to clients that met unique demands
- Developed effective business plans to align strategic decisions with long-term objectives
- Monitored and evaluated teams, identifying and targeting opportunities for improvement
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Reduced operational risks while organizing sales and shrink data to forecast performance trends
- Cut shrink in store by 2% in less than one year
- Ensured that each guest's experience was positive, memorable and consistent
- Reduced corporate risk by managing shrink processes and controlling inventory levels
- Provided staff members with support and training to achieve top client satisfaction
- Managed, trained and motivated back and front-of-house employees to always be improving knowledge and abilities in the field
- Managed 25 team members across 4 departments, resulting in an approximate $1,000,000 increase in annual revenue
General Manager
Charming Charlie Inc.
Albuquerque , NM
2013.07 - 7 2017
- Completed talent acquisition and management for 20+ internal/external placements
- Managed all merchandising, replenishment and inventory decisions to drive growth
- Maintained payroll information by calculating, collecting and entering data.
- Processed new hire paperwork and documents.
- Delivered business strategy and developed systems and procedures to improve quality and efficiency of operations
- Reduced operational risks while organizing sales and loss data to forecast performance trends
- Tracked and analyzed profitability and key metrics to ensure profitability
Program Manager
Albuquerque Public Schools
Albuquerque , NM
9 2005 - 8 2017
- Developed and administered project budgets
- Ensured performance and scheduled cost control while maintaining contractual and internal performance requirements
- Controlled resources and assets for the Spirit program activities to ensure compliance with industry standards and government regulations
- Managed 60 of AR accounts, working directly with APS bookkeeping personnel
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking
- Developed organizational systems for agendas, records and reports
- Created and edited documents such as correspondence, forms, reports and calendars
- Complied with federal, state and local requirements
- Coached new employees on administrative procedures, company policies and performance standards
- Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
Education
MBA -
Western Governors University
Salt Lake City, UT03.2021
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UTSkills
- Staff management
- Staff training/development
- Complex Problem Solving
- Efficient multi-tasker
- Operations management
- Verbal and written communication
- Recruitment
- Employee scheduling
- Inventory management
- Teamwork and collaboration
- Organizational skills
Timeline
GARRD Compliance Officer
Administrative Office Of The Courts
2021.11 - Current
Judicial Specialist II
State Of New Mexico Second Judicial District Court
2019.04 - 2021.10
General Manager
Ulta Beauty Inc.
2017.07 - 2019.04
General Manager
Charming Charlie Inc.
2013.07 - 7 2017
Program Manager
Albuquerque Public Schools
9 2005 - 8 2017
MBA -
Western Governors University
Bachelor of Science - Business Management
Western Governors University
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