Summary
Overview
Work History
Education
Skills
Timeline
Generic

LeAnne Maniphone

San Jose,CA

Summary

Aspiring to grow within ASML by contributing my knowledge in SAP, customer service, problem solving, adaptability and teamwork to support on-going process improvements.

Overview

20
20
years of professional experience

Work History

Sr. Regional Service and Logistics Coordinator

ASML, INC
11.2006 - Current
  • Manage service orders to ensure accuracy on all billable items and process flows.
  • Responsible for obtaining information and creating reports for manager’s KPI
  • Work with management to improve operation efficiency
  • Problems solve customer’s billing account.
  • Ensure service engineers are updated daily with material handling process.
  • Interact with finance department regarding customer’s billable invoices and past dues.
  • Assisted with migration from MyQ to SMS – parts and service
  • Maintain engineers time card and pre approve weekly in SAP.
  • Key user for SAP R3.
  • Reconcile VPC and LHP for managers
  • SMS key user for logistic/service. First contact for CS SMS problem/resolutions.

Escrow Assistant

CornerStone Title Company
07.2005 - 11.2006
  • Opened orders, review preliminary reports, order payoffs, HOA documents, and insurance; prepare funding packages, policy write-ups, recording packages; request funding.
  • Prepared receipts for escrow deposits.
  • Prepared requests for wire transfers and obtains proper authorization for accounting department to process.
  • Ordered title report and order demands.
  • Prepared and delivered opening letters and mandatory disclosures.
  • Set up and monitored recording.
  • Requested title insurance via a policy write up.
  • Requested all funds for closing and monitor funding.
  • Verified receipt of funds, including wires (according to the “good funds” law).
  • Take orders from Escrow Officer and report back regarding file status.
  • Set up and scheduled appointments for branch manager.

Education

High School Diploma -

Grace Davis High School
Modesto, CA
06-1996

Skills

  • Computer literate-knowledge of Windows NT/98/2000, MS Word, Excel, PowerPoint
  • HRIS knowledge in Ceridian, Auto time, SAP, Time and Attendance
  • Knowledge using HPV/Intellitem system for accounting transactions
  • Strong written and communication skills
  • Quick and self-motivated learner
  • Highly project oriented, great team player and excellent at working independently, with minimal supervision
  • Detail oriented, determination, efficient, able to multi-task
  • Maintain self composure under high stress
  • Excellent Customer Service
  • Escrow System (FAST)

Timeline

Sr. Regional Service and Logistics Coordinator

ASML, INC
11.2006 - Current

Escrow Assistant

CornerStone Title Company
07.2005 - 11.2006

High School Diploma -

Grace Davis High School

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