Leanne Palmer

• Contributed to the development of project plans for new initiatives presented by the Vice President.
• Prepared expense reports for the VP utilizing corporate credit cards and reimbursement forms.
• Tracked progress of projects assigned to the VP's staff members, ensuring all deadlines were met.
• Developed agendas for weekly team meetings with VP's staff members.
• Managed and coordinated executive calendars, meetings, and trips.
• Handled confidential information with discretion and sensitivity.
• Assisted in creating and tracking departmental annual budgets according to operational needs.
• Scheduled and organized travel arrangements for corporate events such as meetings, conferences, and seminars.
• Handled the management of daily invoices, reports, and proposals.
• Coordinated seamless and policy-approved business trips for executives.
• Negotiated contracts with vendors and suppliers in alignment with company objectives and budget constraints.
• Created and implemented processes for successful project completion
• Developed and maintained project plans, timelines, and budgets.
• Successfully collaborated with stakeholders to meet project objectives within designated timeline and budget constraints.
• Effectively handled and coordinated various projects concurrently, meeting all specified timelines.
• Ensured smooth execution of projects by coordinating teams and monitoring progress according to established timelines.

Supported two Regional Directors, 21 District Managers, and 260 Store Managers with advanced administrative responsibilities.

• Effectively collaborated with various departments including HR, Finance, Learning Managers, Loss Prevention and Store Operations to foster solid partnerships in order to meet company goals.
• Established strong communication channels and built professional relationships with field leaders and customers.
• Led efforts in establishing the Center of Excellence program, effectively outlining a robust training plan for newly assigned District and Store Managers with guidance provided to the Regional Assistant team.
• Contributed to company and regional objectives through the creation of multiple documents such as Word, Excel, PowerPoint presentations, and reports.
• Streamlined the scheduling process for Regional Directors' events and appointments, maximizing productivity.
• Managed coordination and logistics for both onsite and offsite meetings with efficiency.
• Delivered outstanding customer experiences through personal interactions and telephone communication.
• Reconciled travel expenses and processed them for approval/payment.
• Managed travel arrangements and created weekly store visit agendas for Regional Directors.
• Demonstrated expertise in policies and procedures.
• Contributed to the smooth transition of new District Managers and Regional Assistants through effective on-boarding and training support.

• Headed operations focus for district through implementing stronger loss prevention measures, onboarding new management team members, and educating teams in new company initiatives.
• Trained and mentored newly recruited managers.
• Took initiative in identifying and resolving operational issues through implementation of coaching and action plans.

• Managed all aspects of operations, sales, visual execution, loss prevention and customer service for a high exposure Must Win Store with high volume.
• Managed and supervised a team of 50-80 store associates to optimize profitability and deliver outstanding customer experiences.
• Mentored and retained talent for the store and surrounding local stores.
• Led annual employee performance reviews, implementing improvement strategies during discussions with team members.
• Effectively managed weekly schedules according to sales and payroll allocation.