Leanne Schurr
Hamburg,NY
Summary
Passionate and dedicated to improving the long-term health of people. Skilled in Patient interactions with at risk populations. Seeking to deliver equitable healthcare to all people, and eliminate barriers to care in Western New York.
Overview
11
11
years of professional experience
Work History
Receptionist
Receptionist
- Answered 1 telephone with multiple lines communicated about multiple inquiries in a timely fashion from clients, vendors, and public offered information about facility, connecting to family members and other information.
- Greeted incoming 20+ customers a day in a professional manner and provided friendly, knowledgeable assistance.
- Greeted customers and visitors in person and via telephone calls with a kind and friendly attitude 3-5 days a week.
- Kept reception area clean and neat to give visitors a positive impression of the company 3-5 days a week.
Dietary Aide
Dietary Aide
- Set up 20 to 40 place settings at tables as well as other dining areas with a attention to cleanliness and order.
- Ensured the each of the 3 floors were stocked with food needed to attain the nutritional needs for all residents.
- Served meals for 20-40 residents using standards to maintain sanitation and quality.
Care Coordinator Medicare Shared Savings Program
Jericho Road Community Health Center
04.2024 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Advocated for patients' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
Medical Assistant
Jericho Road Community Health
08.2022 - 04.2024
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Checked patient rooms, Using proper sanitation requirements by cleaning surfaces and restocking supplies.
- Coordinating with patient care team members; partnered with nursing staff to administer basic treatment.
- Assisted with diagnostic testing by collecting and packaging biological specimens for laboratory analysis for patients 2-99 years.
- Improved Leadership Skills through training 10+ new hires at work on the proper techniques to be used on the various jobs needed to preform high quality work.
Birth Equity Intern
Erie Niagara Area Health Education Center
06.2023 - 08.2023
- Helping with social media content related to maternal health for weekly Maternal Health Monday Posts
- Assisting with developing educational material related to maternal health.
- Assisting with check ins with moms to address social determents of health.
- Attending Weekly and Monthly meetings to observe and learn from the topics being discussed regarding women’s health.
Health Literacy Intern
International Institute of Buffalo
09.2022 - 05.2023
- Created engaging power point shows on important topics such as Postpartum Depression and Mental Health.
- Taught classes on Mental Heath to ESL class sizes ranging from 15-50 along side mentors.
Certified Nursing Assistant
The Pines at Utica Center for Nursing & Rehab
07.2018 - 08.2022
- Created and maintained a safe living environment for patients, and helped facilitate activities of daily living (ADL).
- Provided patients and families with emotional support on a 40 bed rehabilitation unit.
- Monitored and recorded patient vital signs, including recording daily inputs and outputs.
- Assisted patients following written care plans supplied by Physical Therapy across units with 1 on 1 mobility and ambulation throughout facility.
- Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets on each 40 bed unit.
- Created and maintained a safe patient and working environment by enhancing communication with other members of care team in a 3 unit facility.
- Identified and advocated specific patient care needs, and helped to determine best approach for each individual resident communicating with other members of the team 5-6 days a week.
Busser and Hostess
The Village Diner
07.2016 - 08.2017
- Developed relationships with managers and fellow 15+ team members to ensure success at each shift.
- Organized and cleaned assigned 1 section according to guidelines in a timely fashion.
- Performed 10+ tasks a shift efficiently and quickly ensured a smooth and timely service to all customers.
- Provided friendly and attentive service to 30+ customers a night, anticipated and addressed needs, and resolved issues when needed.
- Observed 15 tables to promptly respond to requests and refill beverages.
- Managed set up and cleaning of 15 tables and stocked all service stations to assure smooth service for customers.
Janitorial Services
Stittville United Methodist Church
09.2014 - 08.2017
- Cleaned Sanctuary, Fellowship Hall, Kitchen, and Bathrooms in church to assure cleanliness for congregation.
- Organized designated areas such as the sanctuary, bathrooms, fellowship hall, and sunday school rooms.
Education
Masters of Public Health - Health Equity
University At Buffalo, The State University of New York
05.2024
Bachelor of Arts - Biology Intercultural Studies
Houghton College
05.2021
High School Diploma - undefined
Holland Patent Central High School
06.2017
Skills
- Excellent problem solver
- Patient-focused care
- Time management
- Medical terminology
- Passionate
- Punctual
- Extremely organized
- Interprofessional Teamwork
- Adaptable
- Personable and friendly
- Fast learner
- Self-motivated
- Verbal and written communication
- Critical Thinking
- Scheduling appointments
- Patient education
Timeline
Care Coordinator Medicare Shared Savings Program
Jericho Road Community Health Center
04.2024 - Current
Birth Equity Intern
Erie Niagara Area Health Education Center
06.2023 - 08.2023
Health Literacy Intern
International Institute of Buffalo
09.2022 - 05.2023
Medical Assistant
Jericho Road Community Health
08.2022 - 04.2024
Certified Nursing Assistant
The Pines at Utica Center for Nursing & Rehab
07.2018 - 08.2022
Busser and Hostess
The Village Diner
07.2016 - 08.2017
Janitorial Services
Stittville United Methodist Church
09.2014 - 08.2017
Receptionist
Receptionist
Dietary Aide
Dietary Aide
High School Diploma - undefined
Holland Patent Central High School
Masters of Public Health - Health Equity
University At Buffalo, The State University of New York
Bachelor of Arts - Biology Intercultural Studies
Houghton College
Certifications
- Basic Life Support (BLS) Issued: Sep 2023 Expires: Sep 2025
- Certified Health Education Specialist (CHES) Issued: April 2024 Expires: April 2029
- Opioid Overdose Prevention Issued: Aug 2024
- Adult Mental Health First Aid Issued: Aug 2024 Expires: Aug 2027
- Youth Mental Health First Aid Issued: July 2025 Expires: July 2028
Micro Credential
- Interprofessional Collaborative Practice Foundations
- Strategies for Eliminating Health Inequities
- Public Health from Global Perspectives
- Interprofessional Health Care in Practice Setting
- Interprofessional Communication and Teamwork Skills: Immersive Experiences
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