Summary
Overview
Work History
Education
Timeline
Generic

LeAnne Presley

507 Shell Street, Athens,TN

Summary

Hardworking and reliable, with strong ability in customer service and conflict resolution. Highly detail-oriented and organized. Quick to learn systems and processes, and apply new knowledge.

Overview

28
28
years of professional experience

Work History

Affiliate Broker

Award Realty II
Athens, TN
11.2019 - Current
  • Promote sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms.
  • Research and determine competitive market price.
  • Advise clients on market conditions, prices and legal requirements.
  • Enhance customer satisfaction ratings by effectively and swiftly resolving issues.
  • Prepare forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
  • Facilitate closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
  • Schedule home viewings with potential buyers.
  • Confer with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Prepare representation contracts, purchase agreements and closing statements.
  • Maintain database of prospective customers.
  • Manage real estate transactions from initiation to closing.
  • Communicate with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
  • Establish and maintain positive relationships with other agents, mortgage lenders, title closing agents, and inspectors.

Office Manager

Award Realty II
Cleveland, TN
11.2022 - 02.2025
  • Coordinate office activities and operations to secure efficiency and compliance with state and national policies.
  • Maintain a filing system for transactions, correspondence, and other documents for 22 agents in the brokerage.
  • Plan agent meetings to review ongoing business and listings, and keep agents in compliance with changing regulations.
  • Order supplies to maintain adequate inventory levels.
  • Negotiate contracts with clients and agents on behalf of the broker to secure favorable terms.
  • Provide onboarding, insight and mentoring to newly licensed and newly hired agents.
  • Coordinate transaction closings between title companies, selling agents and clients.
  • Maintain confidential records relating to transactions and personnel.
  • Review contracts for accuracy prior to signing off on behalf of the company.
  • Maintain updated knowledge through continuing education and advanced training.
  • Promote high client satisfaction by resolving problems with knowledgeable and friendly service.

Life Enrichment Coordinator

Athens Place Senior Living
Athens, TN
05.2021 - 11.2022
  • Implement and facilitate and/or supervise average of 130 monthly activities for approximately 40 residents.
  • Participate in tours with prospective residents and families and coordinated supportive services to meet needs of incoming residents.
  • Meet with residents monthly, conducting a Resident Council Meeting, asking open-ended questions to determine appropriate types of activities for facility, and to relay any issues or concerns of residents re: housekeeping, maintenance, nursing and caregiving, management, dining, etc. to appropriate department heads.
  • Uphold positive quality of life standards for residents of all ability levels.
  • Implement a program designed to encourage residents to live their best life participating in activities that provide for social, spiritual, intellectual, physical, and recreational well being.
  • Plan, publish and distribute monthly activity calendar.
  • Maintain adequate supplies to meet activities needs.

Census Field Supervisor

US Census Bureau
Shelbyville, TN
07.2020 - 10.2020
  • Facilitated training for more than 150 enumerators, managing distribution of devices, assisting with online training issues, and collected and submitted all hiring paperwork.
  • Conducted observation and provided in-the-field training for enumerators who did not pass initial assessment.
  • Supervise the performance of active enumerators by monitoring performance reports, and resolved daily alerts in the Operational Control System.
  • Led conference calls with other supervisors and enumerators to update on changes sent down from Philadelphia Office.
  • Identified high-performing enumerators to keep on staff for Phase 2 and Closeout Operations.
  • Assisted in assigning cases to remaining enumerators, and monitored work availability to make efficient case assignments for Closeout Operations.
  • Collected devices and termination paperwork for resigning enumerators, and submitted paperwork and devices to Area Census Office in Shelbyville, TN.

Office Manager/Affiliate Broker

Lockmiller & Associates
Athens, TN
04.2018 - 09.2020
  • Increased office organization by developing filing system and customer database protocols.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Greeted visitors promptly and directed to correct locations.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Updated employee paperwork and records.
  • Collected rent payments, recorded payments into database, made bank deposits, reconciled and reported tenant financials for property owners on a regular basis.
  • Obtained Real Estate License to be able to show rental properties and work with buyers and sellers.

Executive Director

Monroe County Senior Citizens & Friends, Inc.
Madisonville, TN
08.2014 - 04.2018
  • Initiated training and education programs for senior adults, including physical exercise and fall prevention programming, social activities, field trips and cruises.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Directed daily operations at day use facility serving more than 200 individuals.
  • Coordinated daily schedule of activities for a variety of interests and skill levels.
  • Managed budgets, grants and programs provided by state funds.
  • Obtained grant to remodel outdated facility.
  • Operated Monroe County Office on Aging, providing individualized help to seniors with applications for housing, Medicare/Medicaid, Supplemental Nutrition Benefits, Meals on Wheels, etc.

Director of Operations

Boys & Girls Club of the Monroe Area
Madisonville, TN
04.2001 - 08.2014
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Directed daily operations, overseeing 7 sites, including transportation of children, feeding program, grant funded programming and reporting, and facility maintenance.
  • Managed more than $600,000 in Federal Grant programs annually, collecting, analyzing and reporting data to stakeholders for reimbursements.
  • Implemented Training programs for all staff hired for 7 sites.
  • Facilitated educational programming in schools and at clubs for children ages 5-18.
  • Served on State of Tennessee All-Staff Conference Board for 12 years, helping plan annual statewide training for Boys & Girls Clubs.
  • Served as Secretary and President of the Volunteer Chapter of the Association of Boys & Girls Club Professionals.

Vice President of Programs

Athens Area Chamber of Commerce
Athens, TN
09.1996 - 03.2001
  • Maintained organized, stocked and clean areas for employees and guests.
  • Greeted incoming visitors and answered telephone calls to provide speedy and knowledgeable assistance.
  • Processed payments and updated accounts to reflect balance changes.
  • Prepared and mailed packages for inquiring potential new residents.
  • Served Members by providing information and answering questions.
  • Coordinated monthly Membership Business After Hours gatherings.
  • Planned, coordinated and implemented Leadership McMinn and McMinn Tomorrow programs annually.
  • Coordinated Diplomat attendance at Ribbon Cutting ceremonies, and Diplomat efforts for Annual Membership Drive.
  • Attended Board Meetings to take minutes and provide administrative support.
  • Coordinated with Staff and Board to plan special events such as the Annual Jimmy Liner Christmas Parade, Annual Chamber Awards Banquet, The Great Race Pit Stop, and the 2000 Millenium Celebration.
  • Maintained Membership List and produced and mailed monthly newsletter.

Marketing Associate

Dollywood Theme Park
Pigeon Forge, TN
  • Provided marketing materials (books, brochures, posters, tickets) to area hotels, restaurants and visitor centers during the Summers of 1991, 1992, 1993, 1995.
  • Drove Dollywood Van through Sevier, Cocke, Blount and Knox Counties delivering marketing materials and informing hotel associates of special pricing packages for Dollywood visits.
  • Worked Summer of 1993 as Communications Intern, contributing to Employee Newsletter by interviewing park employees for an Employee Highlight series.
  • Worked Fall 1993 and Spring 1994 as a College Campus Recruiter for Dollywood and Dixie Stampede, visiting organizations on UT Campus and giving informational talks about jobs available at Dollywood and Dixie Stampede.

Disney College Program Intern

Walt Disney World Resort
Lake Buena Vista, FL
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Completed Disney University classes and Graduated with a Mousters Degree in Theme Park Management- Fall 1992
  • Worked as a Spiel Attractions Hostess at Disney-MGM Studios, guiding guests through all aspects of the Muppet-Vision 3D attraction- Fall 1992.
  • Served on the Macy Thanksgiving Day Parade Balloon Rescue Team, on-call to help tether balloons during high wind weather- Christmas Season 1992.
  • Served as an Autograph Hound for Private, After-Hours Events in DIsney-MGM Studios- Fall 1992.
  • Worked in Guest Relations at Epcot Center, welcoming guests to the park- Summer 1994.
  • Worked in Teacher Summer Pass Center, creating Summer Passes for School Teachers- Summer 1994.
  • Answered 407-WDISNEY phone lines and answered guests questions, made dining reservations and transferred for hotel reservations- Summer 1994.
  • Served as Celebrity Tour Guide, driving to pick up celebrity guests at Hotel and transport to Pleasure Island for entertainment and dining- Summer 1994.

Education

Some College (No Degree) - Communications And Marketing

The University Of Tennessee - Knoxville
Knoxville, TN

Real Estate Licensing - Affiliate Broker

Tennessee Real Estate Educational Systems, Inc.
Knoxville, TN
11.2019

Timeline

Office Manager

Award Realty II
11.2022 - 02.2025

Life Enrichment Coordinator

Athens Place Senior Living
05.2021 - 11.2022

Census Field Supervisor

US Census Bureau
07.2020 - 10.2020

Affiliate Broker

Award Realty II
11.2019 - Current

Office Manager/Affiliate Broker

Lockmiller & Associates
04.2018 - 09.2020

Executive Director

Monroe County Senior Citizens & Friends, Inc.
08.2014 - 04.2018

Director of Operations

Boys & Girls Club of the Monroe Area
04.2001 - 08.2014

Vice President of Programs

Athens Area Chamber of Commerce
09.1996 - 03.2001

Marketing Associate

Dollywood Theme Park

Disney College Program Intern

Walt Disney World Resort

Some College (No Degree) - Communications And Marketing

The University Of Tennessee - Knoxville

Real Estate Licensing - Affiliate Broker

Tennessee Real Estate Educational Systems, Inc.

Similar Profiles

CREATE PROFILE
LeAnne Presley