Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Leanne Reyes Davis

Azusa,CA

Summary

I am an accomplished dynamic professional with a solid track record at Senior Helpers Arcadia, where I have significantly improved clients' quality of life through compassionate care and streamlined services. Proficient in bilingual communication and adept at strategic problem-solving, I consistently achieve exceptional customer satisfaction. My approach combines attentive care with genuine compassion, ensuring superior service delivery and operational excellence. I am skilled in cultivating relationships and effectively prioritizing tasks, offering a unique blend of meticulous attention to detail and strong interpersonal skills in every role. My experience with client satisfaction, diligence, and excellent communication skills enables me to adapt to diverse environments quickly. In my role as a transportation professional with Uber Delivery/Personal Shopper, I am prepared to excel in delivering high-quality service. I am adept at navigating city routes and ensuring timely passenger pickups and drop-offs. I am team-oriented with a focus on collaboration and flexibility to meet changing demands, consistently showcasing strong interpersonal and customer service skills. As an organized and dependable candidate, I am successful at managing multiple priorities with a positive attitude and show a willingness to take on added responsibilities to meet team goals in all roles.

Overview

4
4
years of professional experience

Work History

Caregiver

Senior Helpers Arcadia
07.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life. Build and maintaining a clients self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.


Delivery Driver

Uber Eats
09.2024 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution in a polite and professional manner.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business on-time by choosing the best and most efficient routes with no traffic violations.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.

Personal Shopper

Shipt
06.2021 - 08.2023
  • Maintained high satisfaction ratings by completing orders quickly, consistently met deadlines, and making quality selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Cultivated strong relationships with customers through consistent communication and community to promote long term business growth.
  • Worked productively with customers to meet order requirements and service expectations accurately.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer delivery drop-off.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Recommended alternative products or options when specific items were out of stock or unavailable.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

Associate's Degree in Liberal Arts And Sciences - Kinesiology

Mount San Antonio College
Walnut, CA
06-2024

High School Diploma -

Gladstone High School
Covina
06-2021

Skills

  • Bilingual in English and Spanish
  • Positive attitude & Professionalism
  • Customer Service Expertise
  • Verbal and written communication
  • Strong interpersonal skills
  • Proficient in Prioritizing Tasks
  • Effective Organizational Skills
  • Teamwork and collaboration
  • Meticulous Attention
  • Respectful and compassionate
  • Planning/Time management
  • Strategic Problem Resolution

Timeline

Delivery Driver

Uber Eats
09.2024 - Current

Caregiver

Senior Helpers Arcadia
07.2023 - Current

Personal Shopper

Shipt
06.2021 - 08.2023

Associate's Degree in Liberal Arts And Sciences - Kinesiology

Mount San Antonio College

High School Diploma -

Gladstone High School
Leanne Reyes Davis