Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Leanne Sosa

Moreno Valley,CA

Summary

Dynamic and dedicated professional with a strong background in customer service at Family Day Care. Known for exceptional communication and empathy, I consistently exceeded customer expectations while managing diverse assets. My proactive approach and effective time management skills ensured a welcoming environment and efficient operations, fostering positive experiences for all clients.

Overview

5
5
years of professional experience

Work History

Babysitting

Family Day Care
02.2021 - Current
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Kept accurate records of food stocks, supplies, and equipment maintenance needs to support efficient inventory management and kitchen upkeep.
  • Managed a diverse array of assets, including real estate, stocks, bonds, and alternative investments, ensuring optimal performance across the board.
  • Conducted routine checks of pharmaceutical stocks to maintain quality control.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

No Degree -

Valley View High School
Moreno Valley, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Written and verbal communication
  • Order taking
  • Product restocks
  • Markets and stocks
  • Customer service and satisfaction
  • Dining customer service
  • Friendly customer service
  • Reliable customer service
  • Customer service and engagement
  • Customer service and communication skills

Accomplishments

babysitting for family

babysat 5 young kids

work with family sometimes in customer service + cashier’s

English and Spanish

Responsibility, Communication skills and a very easy person to talk too.

Languages

Spanish
Native or Bilingual

Timeline

Babysitting

Family Day Care
02.2021 - Current

No Degree -

Valley View High School
Leanne Sosa