Leanne Hahn, PMP
Cascade,WI
Summary
Dedicated and focused Project Manager with a proven track record at Vilter by Copeland, adept in critical thinking and quality assurance. Excelled in delivering projects efficiently with stakeholder satisfaction. Skilled in Microsoft Office Suite, with a knack for fostering customer service excellence. Achieved significant project success through effective risk management and deliverable tracking.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
Vilter by Copeland
Cudahy, Wisconsin
07.2023 - Current
- Managed cross-functional teams on up to 12 projects at once, to deliver projects on time, within scope, and under budget.
- Led the successful execution of multiple complex projects simultaneously, ensuring quality outcomes for all stakeholders.
- Increased stakeholder satisfaction by maintaining clear communication channels, and providing regular progress updates.
- Facilitated collaboration between diverse teams to achieve common goals, and drive project success.
- Utilized agile methodologies to improve adaptability and responsiveness in a rapidly changing environment.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality, or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring the timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Project Coordinator/Scheduler
Preferred Drilling Solutions, Inc.
08.2019 - Current
- Optimized organizational processes by effectively managing job distriburions to 18 crews throughout 7 branches in Florida and Georgia.
- Liaised between Department of Environmental Protection project managers and private consultants to facilitate communication and keep appropriate parties current on project developments.
- Transitioned projects from estimation and pre-construction phase to well-defined project execution plan and closing.
- Verified quality of deliverables and financial specifications before submitting to accounting for clients.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to company success.
- Photocopied, distributed and emailed documents including but not limited to: purchase orders, company memos, permitting forms, and government access submissions.
- Demonstrated strong interpersonal skills and ability to delegate tasks to colleagues.
Project Manager/Coordinator
Emerson Climate Technologies
Cudahy, WI
08.2022 - 07.2023
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
- Managed projects from procurement to commission.
Lead Client Care Specialist
Animal Healthcare Clinic / Spay & Neuter Clinic of Pinellas
01.2018 - 08.2019
- Supervised 3 full time receptionists. Developed training handbook for clinic on Avimark, hospital protocols and customer service standards.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Finalized sales, processed payments and scheduled deliveries.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability. Managed time effectively using blocking strategies, productivity enhancements and resources.
- Coordinate with Pinellas County Animal Services for rabies tag compliance
- Handle client communication and create campaigns for social media outlets (Facebook and Instagram) Organize and facilitate clinic participation in community events such as setting up vaccine clinics and coordinating rescue group discounted spays and neuters.
Veterinary Technician
Animal Health Care Clinic
07.2016 - 08.2019
- Clinical - Administered subcutaneous medications/fluids, microchips and vaccines.
- Provided care for animals before and after surgeries, administering anesthetics as necessary for overall comfort and health. Positioned patients for x-rays and ultrasound.
- Surgical - Clean and disinfect surgical suite. Sterilize surgical instruments. Place catheters, monitor patients under anesthesia, restrain patients, intubate and monitor vitals.
- Reception - Greeted pet owners and went over available services, outlined costs and determined individual needs for pets.
- Processed new patients and updated client records with key information using standardized registration systems and databases.
Education
Bachelors of Science - Marine Science and Biology
The University of Tampa
Tampa, FL12.2013
Skills
- Critical thinking
- Quality Assurance
- Customer service
- Risk management
- Microsoft office suite expert
- Deliverable tracking
Certification
- Certified Project Management Professional (PMP) April 2023
Timeline
Project Manager
Vilter by Copeland
07.2023 - Current
Project Manager/Coordinator
Emerson Climate Technologies
08.2022 - 07.2023
Project Coordinator/Scheduler
Preferred Drilling Solutions, Inc.
08.2019 - Current
Lead Client Care Specialist
Animal Healthcare Clinic / Spay & Neuter Clinic of Pinellas
01.2018 - 08.2019
Veterinary Technician
Animal Health Care Clinic
07.2016 - 08.2019
Bachelors of Science - Marine Science and Biology
The University of Tampa
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