Leanny Victoria Arias Dipré
Woodhaven,USA
Summary
Adept at problem-solving and team collaboration, I enhanced team productivity at Scotiabank GBS through effective training and coaching. My experience spans from technical roles to customer service, consistently driving high satisfaction levels and operational efficiency. Skilled in work planning and prioritization, I excel in fast-paced environments, delivering results that matter.
Overview
9
9
years of professional experience
Work History
Technician
101 Rx Pharmacy
10.2023 - Current
- Completed scheduled appointments on time to drive quality service.
- Kept records of parts and equipment used in projects to update inventory.
- Managed quality control and maintained high level of customer satisfaction.
Mortgage Officer
Scotiabank GBS
07.2021 - 03.2023
- Enhanced team productivity through training and coaching
- Responsible for error reporting and correction in product maintenance, branch errors, posting and workflow
- Sustainable work through having the ability to overcome with daily procedures
Administrative Analyst
EGEHID
12.2018 - 01.2021
- Responsable for delivering payments on time to customers, veryfying right procedures
- Saving Money to the company as an analyst by identifying lower and higher prices on market
- Keep abreast of market trends and industry developments to offer relevant and current financial advice
- Provided management-level analysis of issues and actions and drafted corrective action plans.
Front Desk Clerk
EGEHID
01.2018 - 12.2018
- Provided exceptional customer service, addressing company needs
- Managed customer complaints and rectified issues to complete satisfaction.
- Conducted transactions, confirming patient information, and processing according to standard protocol.
Housekeeper
Bridges Bay Resort
06.2017 - 08.2017
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Cashier
Six Flags St. Louis
, USA
06.2016 - 09.2016
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Welcomed customers, offering assistance to help find store items.
Education
Inventory Manager -
Infotep
12-2018
Tax Accounting Manager -
Infotep
09-2018
College Degree - Hotel Bussiness Administration
Universidad Tecnologica De Santiago (UTESA)
06-2018
Accounting Clerk -
Infotep
06-2018
English Inmersión Program -
Universidad UNAPEC
12-2015
English -
Escuela De Idiomas Loyola
10-2014
High School -
Politecnico Ana Lilliams Miranda
10-2013
Skills
- Problem solving
- Team collaboration
- Works Well Under Pressure
- Deadline oriented
- Risk mitigation
- Customer relationship management
- Work Planning and Prioritization
Temporary work experience
- Housekeeper, Bridges Bay Resort, 06/01/17, 08/31/17
- Cashier, Six Flags St. Louis, USA, 06/01/16, 09/30/16, 4 months
Education
- High School, Politecnico Ana Lilliams Miranda
- College Degree, Universidad Tecnologica de Santiago (UTESA), Degree in Hotel Business Administration
Course work
- Technical Bachelor, Politecnico Ana Lilliams Miranda
- Basic Computer knowledge, Politecnico Ana Lilliams Miranda
- English, Escuela de Idiomas Loyola
- English Immersion Program, Universidad UNAPEC
- Accounting Clerk, Infotep, 5 months
- Tax Accounting Manager, Infotep, 3 months
- Inventory Manager, Infotep, 3 months
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Technician
101 Rx Pharmacy
10.2023 - Current
Mortgage Officer
Scotiabank GBS
07.2021 - 03.2023
Administrative Analyst
EGEHID
12.2018 - 01.2021
Front Desk Clerk
EGEHID
01.2018 - 12.2018
Housekeeper
Bridges Bay Resort
06.2017 - 08.2017
Cashier
Six Flags St. Louis
06.2016 - 09.2016
Inventory Manager -
Infotep
Tax Accounting Manager -
Infotep
College Degree - Hotel Bussiness Administration
Universidad Tecnologica De Santiago (UTESA)
Accounting Clerk -
Infotep
English Inmersión Program -
Universidad UNAPEC
English -
Escuela De Idiomas Loyola
High School -
Politecnico Ana Lilliams Miranda