Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Makeup Artistry, Fashion Design, Social Media Marketing
SalesAssociate
Lea Sanders

Lea Sanders

St Louis,MO

Summary

Upbeat, client-focused marketing student with experience in retail and customer service environments. Flexible and approachable, with strong organizational and time management skills. Builds positive rapport and relationships with customers through welcoming interactions and friendly exchanges. Fosters an entrepreneurial spirit backed by resilience and a strong work ethic.



Overview

3
3
years of professional experience
1
1
Certificate

Work History

Senior Mobile Advisor & Keyholder

Consumer Cellular
09.2023 - Current
    • Client service management
    • Mobile device education
    • Mobile Technology Troubleshooting
    • Open and Closing business responsibilities
    • Built and maintained relationships with clients to provide ongoing support.
    • Facilitated communication and collaboration between departments to help business function smoothly.

Fashion Stylist

Glo.
07.2023 - Current
    • Personalized style support
    • Client satisfaction and attention to individual needs
    • Social media marketing and content creation
    • Marketing Analytics
    • Practices online communication methods and timelines
    • Provided education and guidance to clients on fashion trends and styling techniques.
    • Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.

Social Media Marketing

Blue Ribbon Landscaping
05.2022 - Current
  • Digital imaging
  • Photo highlights
  • Content marketing
  • New business launch and communications
  • Monitoring of impressions, reach, and saturation of content
  • Researched current trends and best practices to develop innovative and impactful campaigns.
  • Responded to inquiries and engaged with followers to build community and support customer engagement.
  • Managed paid social media advertising campaigns to reach and engage target audiences.

Beauty Advisor

Sephora
06.2023 - Current
    • Customer service
    • Inventory control
    • Sales/ Cash handling
    • Educate clients on skin care products and makeup
    • Identified skin and hair needs of customers to provide assistance in choosing best products.
    • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
    • Arranged merchandise to present visually appealing displays and attract clientele.
    • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.

Front Desk Receptionist

The Lash Lounge
01.2023 - 05.2023
    • Greeted customers and guests on arrival
    • Managed appointments and scheduling, including daily cancellations and additions
    • Served as liaison between customers and stylists, facilitating service needs
    • Managed computer profiles and billing
    • Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
    • Assisted with marketing campaigns to promote salon services.
    • Updated customer records and maintained accurate client information.

Stylist Sales Associate & Keyholder

Maurice's Clothing Store
06.2021 - 04.2023
    • Maintained proper product presentation, located items for customers, and replenished store inventories
    • Stocked shelves and supplies and organized displays to focus customer attention on specific items
    • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
    • Recommended merchandise to customers based on needs and preferences.
    • Supported sales floor, cash wrap and back of house to catalyze daily operations.
    • Embraced fashion and understood market trends to articulate in client interactions.
    • Advised client base of new products and seasonal fashions to increase store sales.
    • Met or exceeded individual financial and credit goals while contributing to store's bottom line.

Sales Associate

Marilyn's Dressing Room
07.2022 - 01.2023
    • Customer service and direct sales, including cash handling and electronic payments
    • Receiving new products and inventory responsibilities, including organization and storage
    • Social media marketing and content creation
    • Greeted customers into boutique and adjoining salons, emphasizing products and sales.
    • Managed returns, exchanges and refunds in accordance with store policy.
    • Answered customer questions about sizing, accessories, and merchandise care.
    • Engaged with customers to build rapport and loyalty.

Receptionist

Hollywood Hair Salon
07.2022 - 01.2023
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Confirmed appointments, communicated with clients, and updated client records.
    • Kept reception area clean and neat to give visitors positive first impression.
    • Answered phone promptly and directed incoming calls to correct offices.
    • Managed multiple tasks and met time-sensitive deadlines.

Hostess

Reifschneider's
03.2022 - 05.2022
    • Escorted guests to seating area, furnished menus, and highlighted daily specials
    • Monitored dining area to assess server capacity and estimate wait times
    • Scheduled reservations and notified servers and managers of large groups to prepare seating.
    • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
    • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
    • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
    • Monitored seating area and checked restrooms regularly to keep spotless.
    • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Hostess

Spike's Public House
05.2021 - 03.2022
    • Welcomed guests with a personable attitude and brought beverage orders while reviewing menu options
    • Provided exceptional service to a high volume of daily customers
    • Maintained accuracy while handling payments, giving change, and printing customer receipts
    • Set up dining room to meet hospitality and service standards.
    • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
    • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
    • Monitored seating area and checked restrooms regularly to keep spotless.
    • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
    • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
    • Completed daily side work and opening and closing duties without fail.

Bakery & Drive Thru Associate

St. Louis Bread Co
02.2021 - 05.2021
  • Provided excellent customer service to foster satisfaction and loyalty
  • Monitored on-hand items to replace low stock and keep product levels within proactively
  • Optimal tolerances to meet expected demands
  • Operated POS system to process bakery sales transactions
  • Handled credit and debit card payment processing to complete purchasing experience
  • Worked quickly to document orders, answer questions, and process payments, keeping high-volume line moving and maintaining high customer satisfaction
  • Backed up front counter employees to maximize guest satisfaction with speedy service.

Education

Bachelor's - Business Marketing

McKendree University
Remote
2027

No Degree - Food Safety

Food Handler's Certification
Online
02.2021

High School Diploma -

Penn Foster
Remote
2019

Skills

  • Friendly, Positive Attitude
  • Computer Skills
  • Organizational Skills
  • Verbal and Written Communication
  • Multi-Line Telephone Systems
  • Time Management
  • Customer and Client Relations
  • Reception Desk Management
  • Public Speaking

Certification

Food Handler Certification - 2021

Languages

English
Full Professional

Timeline

Senior Mobile Advisor & Keyholder

Consumer Cellular
09.2023 - Current

Fashion Stylist

Glo.
07.2023 - Current

Beauty Advisor

Sephora
06.2023 - Current

Front Desk Receptionist

The Lash Lounge
01.2023 - 05.2023

Receptionist

Hollywood Hair Salon
07.2022 - 01.2023

Sales Associate

Marilyn's Dressing Room
07.2022 - 01.2023

Social Media Marketing

Blue Ribbon Landscaping
05.2022 - Current

Hostess

Reifschneider's
03.2022 - 05.2022

Stylist Sales Associate & Keyholder

Maurice's Clothing Store
06.2021 - 04.2023

Hostess

Spike's Public House
05.2021 - 03.2022

Bakery & Drive Thru Associate

St. Louis Bread Co
02.2021 - 05.2021

Bachelor's - Business Marketing

McKendree University

No Degree - Food Safety

Food Handler's Certification

High School Diploma -

Penn Foster

Makeup Artistry, Fashion Design, Social Media Marketing

Stepping into a career path I chose business marketing specifically focusing on my desire and passion for fashion and beauty design. I explored making a styled outfit page for a creative outlet, to gain experience in aesthetics and to inspire others. This page has a variety of designs categorized around street style and modernized, classy trends. I offer virtual styling where I gather personalized pieces based off wardrobe desires. I am thrilled to have the opportunity to gain knowledge and educate myself on this journey to success.

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Lea Sanders