Summary
Overview
Work History
Education
Skills
Certification
Ophthalmic Specialty
Languages
Timeline
Generic

Learta Ahmeti

Stoughton,WI

Summary

Accomplished OPD Associate at Walmart, adept in customer service and complex problem-solving. Excelled in enhancing customer satisfaction through innovative strategies and exceptional service. Demonstrated proficiency in computer skills and a flexible schedule, contributing to team efforts during peak periods. Achieved notable improvements in customer engagement by leveraging attention to detail and time management skills.

Special Education Paraprofessional knowledgeable in lesson planning and individualized learning strategies. Looking to bring further success to a school district through behavior management and student engagement. Competent Special Education Paraprofessional offering wealth of experience in small group instruction with children of diverse ages. Passionate about education with desire to work with students across levels. Understands importance of teaching solid study habits for testing success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Special Education Assistant Substitute

09.2024 - Current
  • Communicated effectively with parents and guardians regarding student goals, progress, and challenges faced in the classroom
  • Promoted independence among students by teaching self-advocacy skills and encouraging active participation in class activities
  • Developed strong rapport with students through empathy, patience, and active listening skills while offering consistent support throughout their educational journey
  • Created visual aids and adapted materials to enhance comprehension for students with varying abilities.

OPD Associate

Walmart
07.2019 - Current
  • Greeted customers and offered assistance for increased customer satisfaction
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
  • Developed and implemented strategies to increase customer satisfaction and engagement
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

1 Year Technical Diploma - Ophthalmic/Optometry Technician

Madison Area Technical College
Madison, WI
05.2024

High School Diploma -

Stoughton Highschool SASD
Stoughton, WI
06.2023

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Customer interaction
  • Complex Problem-Solving

Certification

Certified Optometric Technician

Ophthalmic Specialty

Keratometry, Tonometry (Goldman & Non-Contact), Entrance Testing, Blood Pressure Measurement, Subjective Refraction, Visual Field Testing, A-Scan, Pachymetry, Contact Lens Verification and Dispensing, Eyewear Selection and Dispensing, Lensometry (Neutralization/Verification), Front Office Management EPIC Training, CPR, Chief complaint, Case History.

Languages

Albanian
Native or Bilingual

Timeline

Special Education Assistant Substitute

09.2024 - Current

OPD Associate

Walmart
07.2019 - Current

1 Year Technical Diploma - Ophthalmic/Optometry Technician

Madison Area Technical College

High School Diploma -

Stoughton Highschool SASD
Learta Ahmeti