Leata Blakeney

• Conducted follow-up calls to ensure customer satisfaction and retention.
• Answered customer inquiries over the phone and via email.
• Documented customer interactions in the CRM system for tracking.

• Answer incoming calls, manage scheduling, and direct inquiries professionally
• Greet visitors and provide assistance with appointments and service information
• Handle filing, data entry, invoicing, and basic document preparation
• Maintain email communications with clients and vendors, ensuring timely responses
• Support daily office operations and assist with task prioritization
• Update and organize records to improve workflow efficiency
• Prepare documents and assist with basic bookkeeping as needed
• Monitor office supply levels and place orders when necessary
• Assist with creating estimates and sending them to clients via email
• Maintain confidentiality with client and company records
• Provide consistent follow-up with customers regarding service updates

• Greet customers and confirm service details in a professional, friendly manner
• Clean and detail vehicles inside and out with a focus on customer satisfaction
• Keep track of service orders and maintain a clean, organized workspace
• Coordinate with team members to ensure timely service completion
• Handle customer questions and concerns about services provided
• Restock detailing supplies and ensure proper inventory levels
• Perform final quality checks to ensure high standards before vehicle return
• Assist with customer billing and service estimates when needed

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• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific

merchandise.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Managed efficient cash register operations.
• Engaged in friendly conversation with customer to better uncover individual needs.