Leaya Johnson
Whitewater,Colorado
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Service Operator
Halliburton Energy Services
06.2017 - Current
- Provided current progress information to customers to maintain strong relations.
- Supported safety and quality control initiates at job sites.
- Utilized my Class A CDL to move equipment to each location.
- Completed downhole fluid calculations to prepare for jobs.
- Conducted site clean-up before, during and after jobs.
- Maintained and performed safety inspections on equipment and tools.
- Installed pressure-control devices onto wellheads.
- Lifted, installed and removed equipment in extreme weather conditions and temperatures.
- Used effective verbal communication skills to instruct and direct crews during shifts, build team consensus and accomplish important project milestones.
- Provided timely operating reports on service rig and project progression.
- Took on added shifts to accomplish work required to meet customer requirements and schedules.
Accounts Receivable Clerk
Umpqua Feather Merchants
01.2015 - 06.2017
- Responded to inbound inquiries regarding accounts and payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Developed and maintained positive relationships with clients to maximize collections.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Head Dispatch/Accounts Receivable
Plumbline Services
01.2011 - 01.2015
- Take phone calls and build a schedule to provide efficiency
- Train new employees
- Manage the schedule
- Assist technicians
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Generated monthly accounts receivable reports to submit developments for management review.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Customer Service Representative
Golden West Plumbing
01.2011 - 06.2011
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Ranch Hand
Happy Trails Riding Center
03.2010 - 05.2011
- Cleaned stables and riding areas.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Cared for horses, chickens and goats by feeding, watering, vaccinating and assisting with birthing.
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Maintained equipment and ranch structures.
- Performed repairs and preventive maintenance on equipment and property.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Rotated animals between grazing areas to provide enough access to food.
Sales Associate
Dollar Tree
01.2010 - 01.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier/Stock Associate
Country Club Liquors
01.2009 - 01.2010
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
Customer Service Representative
Peterson Plumbing
01.2008 - 01.2010
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Parks Maintenance Worker
Olathe Parks
01.2008 - 01.2009
- Kept grass, trees and landscaping beds in professional condition with regular care.
- Fertilized and watered grounds for optimal growth.
- Upheld safety standards in different seasons by handling ice, snow and other periodic issues.
- Installed and moved temporary structures for different types of events.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Cut trees and shrubs to shape and maintain landscape.
- Assisted with irrigation system maintenance and repair.
Kennel Technician
Animal Medical Clinic
01.2008 - 01.2008
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Kept animals clean and free of contaminants to promote optimal health.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Reset procedure rooms between appointments and disinfected equipment.
Cashier
Naughty But Nice
01.2007 - 01.2008
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Vocational Habilitation Specialist
Community Intersections, Home Health Care
04.2006 - 01.2007
- Cared for persons receiving programming support as directed by habilitation specialist.
- Delivered physical and programmatic aid to clients.
- Took clients out into community on regular basis and maintained close supervision during outings.
- Wrote case notes and documented incidents involving clients.
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Transported residents to and from appointments and other activities to encourage mobility.
- Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
Kennel Technician
Animal Medical Clinic
08.2003 - 05.2005
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Kept animals clean and free of contaminants to promote optimal health.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animals for behavioral problems and signs of health issues.
- Reset procedure rooms between appointments and disinfected equipment.
Education
Pre Veterinary Technician
Colorado Mesa University
Grand Junction, CO06.2025
Community College of Denver
Denver, COHigh School Diploma -
Palisade High School
Palisade, CO2005
Pekin Community High School
Pekin, Ill2003
Skills
- Job Inspections
- Basic Mathematical Calculations
- Farm and Ranch Operations
- Medication Administration
- Business Management
- Heavy Machinery Operation
- Livestock Care
- Teamwork and Collaboration
- Clerical Support
Timeline
Service Operator
Halliburton Energy Services
06.2017 - Current
Accounts Receivable Clerk
Umpqua Feather Merchants
01.2015 - 06.2017
Head Dispatch/Accounts Receivable
Plumbline Services
01.2011 - 01.2015
Customer Service Representative
Golden West Plumbing
01.2011 - 06.2011
Ranch Hand
Happy Trails Riding Center
03.2010 - 05.2011
Sales Associate
Dollar Tree
01.2010 - 01.2011
Cashier/Stock Associate
Country Club Liquors
01.2009 - 01.2010
Customer Service Representative
Peterson Plumbing
01.2008 - 01.2010
Parks Maintenance Worker
Olathe Parks
01.2008 - 01.2009
Kennel Technician
Animal Medical Clinic
01.2008 - 01.2008
Cashier
Naughty But Nice
01.2007 - 01.2008
Vocational Habilitation Specialist
Community Intersections, Home Health Care
04.2006 - 01.2007
Kennel Technician
Animal Medical Clinic
08.2003 - 05.2005
Pre Veterinary Technician
Colorado Mesa University
Community College of Denver
High School Diploma -
Palisade High School
Pekin Community High School
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