Lechelle Pottinger

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Provided excellent customer service, addressing inquiries and resolving issues swiftly.
• Helped customers complete purchases, locate items, and join reward programs.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Verified cleanliness and organization of storage areas and carts.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.

• Verified cleanliness and organization of storage areas and carts.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Adhered to professional house cleaning checklist.
• Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Washed and put away kitchen dishes, utensils and glassware.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Collaborated with team members to meet and exceed monthly sales targets consistently.
• Managed cash register, ensuring accurate transactions and safeguarding against losses.
• Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Participated in periodic inventory counts to maintain accurate stock levels.

Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.

• Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
• Increased linen longevity with proper handling, folding, and storage procedures.
• Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
• Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments
• Operated traditional and computer-operated washers and dryers while observing all safety protocols.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Collected soiled linens and clothing and pretreated stains.
• Cleaned machine filters and lubricated equipment.

• Took orders, prepared meals, and collected payments.
• Worked front counter, drive-thru and other areas.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.
• Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.

• Verified cleanliness and organization of storage areas and carts.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

• Developed comprehensive go-to-market strategies, leading to increased sales and market share.
• Monitored inventory levels closely to maintain optimal stock availability for customers without overstocking or creating obsolescence issues.
• Participated in regular meetings with stakeholders, providing updates on project progress and addressing any concerns or obstacles.
• Developed product documentation to communicate upcoming features and products to internal teams.

• Answered questions about store policies and addressed customer concerns.
• Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
• Helped customers complete purchases, locate items, and join reward programs.
• Retrieved items for customers and verified prices.