Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

LeCory Coleman

Fort Liberty ,NC

Summary

Committed leader with a history of meeting higher up needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Professional in food service industry, prepared to excel in technician role. Strong background in food preparation, sanitation, and safety protocols. Focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, efficiency, and excellent customer service skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

12
12
years of professional experience

Work History

Food Service Technician

Army
09.2023 - Current
  • Adhered to all local health department regulations regarding safe food preparation techniques.
  • Executed special requests from customers in a timely manner.
  • Performed regular maintenance checks on kitchen equipment to ensure safe operation.
  • Ensured all food orders were accurate before being served to customers.
  • Managed multiple tasks simultaneously while meeting tight deadlines.
  • Resolved customer complaints in an efficient and professional manner.
  • Provided excellent customer service by interacting with guests in a friendly manner.
  • Maintained kitchen equipment cleanliness and functionality.
  • Provided support during high-volume service periods.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Collaborated with team members to ensure timely meal service.
  • Monitored inventory levels and reported shortages to management.
  • Inspected incoming ingredients for freshness and quality.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Maintained clean and organized workstations for efficient food prep.
  • Assisted in menu planning based on ingredient availability.

Platoon Leader

Army
09.2021 - 09.2023
  • Attended meetings with other service members from different branches in order to coordinate efforts towards achieving common goals.
  • Conducted inspections of equipment and supplies to ensure proper maintenance and utilization.
  • Conducted operational planning sessions with staff officers in order to identify objectives, tasks, resources needed, timeline.
  • Maintained liaison with local government officials in order to facilitate smooth relations between the military force and civilian population.
  • Coordinated with higher headquarters regarding unit movements, resupply operations, and other requirements.
  • Maintained a high level of morale among troops through positive reinforcement techniques and providing recognition when deserved.
  • Supervised the preparation of all platoon documents including reports, evaluations, rosters.
  • Managed administrative duties such as tracking attendance records for drills, evaluations and other events.
  • Inspected equipment prior to use in order to ensure proper functioning condition.
  • Organized, supervised and coordinated platoon training activities.
  • Ensured compliance with orders from higher headquarters.
  • Maintained unit discipline by enforcing standards of conduct and military regulations.
  • Compiled monthly reports on personnel actions such as awards, promotions and disciplinary actions taken within the platoon.

Customer Service Manager

Army
01.2021 - 09.2023
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Rolled out operational improvements and solutions to deliver top-notch customer service.
  • Led team engagement to assist cross-functional departments and achieve goals.
  • Conducted research and reviewed findings to solve customer issues.

Culinarian

Army
03.2013 - 09.2023
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.

Culinary Team Manager

Army
12.2022 - 03.2023
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Analyzed business performance data to identify areas of strength and improve areas of weakness.
  • Developed and implemented team-building strategies to promote collaboration and cohesion.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Monitored budgets, resources, and performance metrics.
  • Delegated work to staff, setting priorities and goals.
  • Implemented effective policies and procedures for operations.
  • Fostered a positive work environment to retain top talent.
  • Analyzed data to identify areas of improvement and innovation

AIT Instructor

Army
10.2018 - 07.2021
  • Developed lesson plans to teach course materials according to schedule.
  • Developed lesson plans that focused on various aspects of art including color theory, composition, perspective, figure drawing.
  • Selected appropriate instructional materials such as textbooks and multimedia presentations for use in the classroom.
  • Created a positive learning environment by providing individualized instruction to meet the needs of each student.
  • Conducted regular demonstrations of advanced art techniques to inspire more experienced students.
  • Developed and implemented creative projects to engage students in learning art techniques.
  • Established an effective system for grading student artwork based on criteria established with the class.
  • Collaborated with colleagues on new ideas for incorporating art into everyday activities at school.
  • Motivated students to reach their highest potential by setting achievable goals.
  • Participated in faculty meetings where upcoming events were discussed and planned out.
  • Encouraged student creativity with motivation, positive feedback and constructive criticism.
  • Managed student behavior in classroom with appropriate behavior strategies.
  • Provided individual instruction and feedback on student's work.
  • Enforced school rules in order to maintain an orderly learning environment.
  • Integrated technology into the classroom environment for instructional purposes.
  • Fostered a supportive learning environment that encouraged creativity.

Operations Supervisor

Army
08.2017 - 10.2019
  • Trained, mentored and motivated employees to maximize team productivity.
  • Built and developed employee talent to drive engagement, resulting in advancement within company.
  • Monitored staff performance and provided feedback for improvement.
  • Provided support to other departments as needed to meet organizational goals.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Prepared reports on operational performance metrics and presented them to management team.
  • Collaborated with other departments to improve interdepartmental communication and efficiency.
  • Implemented data entry processes that improved overall record-keeping accuracy.
  • Maintained confidentiality of sensitive documents and information at all times.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.

Education

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ

Associate of Arts - General Studies

Fayetteville Technical Community College
Fayetteville, NC
07-2021

Bachelor Of Science In Nursing - Licensed Nurse Practitioner

ECPI University
Virginia Beach, VA
08.2018

Skills

  • Team building
  • Self Motivation
  • Computer Skills
  • MS Office
  • Goal Setting
  • Analytical Thinking
  • Continuous Improvement
  • Professionalism
  • Team Development
  • Relationship Building
  • Employee Coaching and Mentoring
  • Team Leadership
  • Event Planning
  • Classroom Management
  • Course Development
  • Student Mentoring
  • Supply Management
  • Student Engagement
  • Project-based learning
  • Progress Reporting
  • Customer Engagement
  • Customer Service
  • Logistics Oversight
  • Staff Training
  • Planning and Implementation
  • Workload Management
  • Budget Management
  • Fiscal Management

Affiliations

Phi Theta Kappa -2021

National Society of Leadership and Success-2019

Timeline

Food Service Technician

Army
09.2023 - Current

Culinary Team Manager

Army
12.2022 - 03.2023

Platoon Leader

Army
09.2021 - 09.2023

Customer Service Manager

Army
01.2021 - 09.2023

AIT Instructor

Army
10.2018 - 07.2021

Operations Supervisor

Army
08.2017 - 10.2019

Culinarian

Army
03.2013 - 09.2023

Bachelor of Science - Psychology

Grand Canyon University

Associate of Arts - General Studies

Fayetteville Technical Community College

Bachelor Of Science In Nursing - Licensed Nurse Practitioner

ECPI University

Similar Profiles

CREATE PROFILE
LeCory Coleman