Lecosha Pass

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.
• Proven ability to learn quickly and adapt to new situations.
• Followed up on delinquent tenants and coordinated collection procedures.
• Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.

Prioritized patient care based on resource availability and need level.

Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting up appointments.

Communicated with other employees and upper management to ensure complete care of customers.

Greeted customers and offered them dispatching assistant where possible roadside/ rental assistant where possible.

• Followed up on delinquent tenants and coordinated collection procedures.
• Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Processed potential tenants applications, completed background screenings.
• Receipted and deposited rent payments on a monthly basics.
• Oversee maintenance staff and outside vendors/
• Marketing Craiglist and monthly specials to reach more potential tenants for vacant units.

• Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
• Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
• Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Generated professional networks by engaging in professional, industry and government organizations.
• Assist in placing, removing/updating banners, balloons and customizing signs for property.