LEDA CALMA
Loveland,CO
Summary
Experienced, high-performing Human Resources Business Partner with a passion for helping people. 10 years of experience in positively impacting organizational outcomes through HR management and business operations. Skilled in building and maintaining professional relationships and fostering employment engagement. Proven success in strategic development and leading change management initiatives, specifically in workforce planning and training and development. Collaborative and confident in solving complex, high-stakes problems with cross-functional teams. Committed to continuous improvement and dedicated to contributing to team success.
Overview
22
22
years of professional experience
Work History
Senior Human Resources Business Partner
WellPower
07.2023 - Current
- Coached managers on effective communication techniques, promoting greater transparency within the organization.
- Skilled in consulting, negotiating, coaching, and mediating, with a continuous improvement mindset and a thorough knowledge of the employee life cycle
- Partnered with TA recruiters, Benefits, HR Compliance, Compensation, FMLA, ADA/Leaves of Absence Teams to provide neutral insights for effective decisions that advance the mission, vision and culture of the organization.
- Introduced company-wide diversity and inclusion programs, fostering a more inclusive workplace culture.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Managed conflict resolution processes within the workplace, fostering a positive atmosphere conducive to collaboration and teamwork.
- Partnered with legal counsel to ensure compliance with labor laws and regulations across all HR practices.
- Collaborated with senior leadership to align HR strategy with overall business objectives, driving organizational success.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Deliver key key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, succession planning.
- Lead efforts within assigned business units to ensure terms of the collective bargaining agreement are being met.
- Lead grievance process for assigned business units.
- Collaboratively lead union negotiations.
Human Resources Business Partner
Intermountain
05.2021 - 07.2023
- Worked with the organization's upper management to determine their current HR needs.
- Created strategic ways to improve relationships between the organization's leadership and its employees.
- Conducted candidate screening and job interview processes to ensure new hires are align with upper management's goals.
- Ensure a strong understanding of federal and state laws and regulations to help the organization stay in compliance.
- Management and continual improvement of the Human Resources Information System.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
Human Resources Specialist
Intermountain
11.2016 - 05.2021
- Performed HR-related duties on a professional level and working closely with the HR Director in supporting strategic content and meeting performance markers.
- Carried responsibilities in the following functions: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employee law compliance.
- Ensured compliance with all federal and state employment laws, personal policies and agency standards that affect the legal accreditation status of the agency.
- Management and continual improvement of the Human Resources Information System.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
Mental Health Specialist
Intermountain
08.2013 - 11.2016
- Provided a variety of professional direct care services to children and families in a public school environment.
- Responsible for therapeutic interventions and developing significant relationships with children and families.
- Integrated with multiple teams to create a cohesive approach to services for children.
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Monitored patients and assessed suicide risks.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
Training Specialist
San Diego Center for Children
03.2011 - 04.2013
- Provided education and training to San Diego Center for Children employees (over 300 employees).
- Completed administrative duties related to entering, monitoring and analyzing training data, and file maintenance.
- Ensured compliance with state licensing agencies, funding agencies, and internal organizational requirements.
- Provided on-the-job observation and coaching to staff, and coordinates and oversees a team of certified trainers.
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
- Developed training handbooks, computer tutorials and reference materials.
Lead Child Development Counselor
San Diego Center for Children
09.2010 - 03.2011
- Provided leadership and supervision to staff in a manner that ensures the safe and therapeutic functioning of the program and creates a positive work environment for staff to carry out job duties.
- Ensured 24 hour staff coverage to maintain safety of clients in treatment and keeps overtime hours to a minimum.
- Performed hiring, including conducting resume screening, job interviews, background checks, and contract negotiation.
- Served as Executive on Duty.
- Conducted employee yearly evaluations and implemented disciplinary proceedings.
- Provided crisis intervention services during critical incidents involving students or families, ensuring safety and emotional wellbeing.
- Improved students'' social skills through group activities and collaborative exercises.
- Assisted parents in understanding their child''s unique developmental needs, providing tailored guidance and resources.
Training Specialist
Devereux Cleo Wallace
01.2008 - 09.2008
- Provided education and training to staff.
- Provided on-the-job observation and coaching to Direct Care Professional staff and coordinated a team of certified trainers.
- Trained CPR and First Aid to staff.
- Assisted in recruitment of staff at job fairs.
- Performed staff mediations.
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
- Developed training handbooks, computer tutorials and reference materials.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
Campus Support Counselor
Devereux Cleo Wallace
08.2007 - 01.2008
- Provided leadership and supervision to staff in a manner that ensured the safe and therapeutic functioning of the program and created a positive work environment for mental health workers to carry out job duties.
- Ensured 24-hour staff coverage to maintain safety of clients in treatment and kept overtime hours to a minimum.
- Served as Executive on Duty.
- Conducted employee yearly evaluations and implemented disciplinary proceedings.
- Collaborated with multidisciplinary team members for the development of comprehensive care plans tailored to individual needs.
- Established trust-filled relationships with clients by maintaining confidentiality and respecting personal boundaries.
- Demonstrated flexibility and adaptability by adjusting counseling approaches based on evolving client needs or situational changes.
Lead Child Development Counselor
San Diego Center for Children
08.2004 - 08.2007
- Provided leadership and supervision to staff in a manner that ensures the safe and therapeutic functioning of the program and creates a positive work environment for staff to carry out job duties.
- Ensured 24 hour staff coverage to maintain safety of clients in treatment and keeps overtime hours to a minimum.
- Served as Executive on Duty.
- Conducted employee yearly evaluations and implemented disciplinary proceedings.
- Provided crisis intervention services during critical incidents involving students or families, ensuring safety and emotional wellbeing.
- Assisted parents in understanding their child''s unique developmental needs, providing tailored guidance and resources.
- Implemented evidence-based therapeutic techniques that promoted healthy coping mechanisms among struggling students.
Child Program Manager
Devereux of San Diego
07.2002 - 08.2004
- Supervised over 30 staff.
- Ensured 24 hour staff coverage to maintain safety of clients in treatment and kept overtime hours to a minimum.
- Recommended promotions, transfers, and discharges of staff to Program Director.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Served as Executive on Duty.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Education
BS - Business Administration w/concentration in Human Resources Mgmt.
Southern New Hampshire University
11.2019
Skills
- HR policies and procedures
- HR analytics
- Diversity and Inclusion
- Employee Relations
- Exit Interviews
- Recruitment and selection
- Organizational Development
- Benefits Administration
- Mentoring and Coaching
- Talent management
- Internal Communications
- Legal Compliance
- Onboarding and Orientation
Volunteer Experience
- Myrna Loy, Board of Directors- President Elect, https://themyrnaloy.com/about/
- PureView Health Center, Board of Directors, Federally Qualified Health Center, https://pureviewhealthcenter.org/about-and-history
Timeline
Senior Human Resources Business Partner
WellPower
07.2023 - Current
Human Resources Business Partner
Intermountain
05.2021 - 07.2023
Human Resources Specialist
Intermountain
11.2016 - 05.2021
Mental Health Specialist
Intermountain
08.2013 - 11.2016
Training Specialist
San Diego Center for Children
03.2011 - 04.2013
Lead Child Development Counselor
San Diego Center for Children
09.2010 - 03.2011
Training Specialist
Devereux Cleo Wallace
01.2008 - 09.2008
Campus Support Counselor
Devereux Cleo Wallace
08.2007 - 01.2008
Lead Child Development Counselor
San Diego Center for Children
08.2004 - 08.2007
Child Program Manager
Devereux of San Diego
07.2002 - 08.2004
BS - Business Administration w/concentration in Human Resources Mgmt.
Southern New Hampshire University
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