Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leda Dawit

Orlando,FL

Summary

I am a detail-oriented team player with strong organizational skills and a passion for continuous learning. My ability to handle multiple projects simultaneously with precision extends beyond a single field, making me a versatile asset in various domains.

I approach every task with an insatiable appetite for knowledge, much like a sponge absorbing its surroundings. My dedication to learning extends across diverse areas of interest, from technology and innovation to problem-solving, and beyond.

I thrive in environments that demand adaptability and collaboration. Whether it's troubleshooting technical challenges, engaging in creative problem-solving, or embracing new opportunities, I am committed to delivering results with enthusiasm and efficiency.

With a broad skillset and an unwavering commitment to personal growth, I am ready to contribute my versatile talents and embrace interdisciplinary challenges. My adaptable nature and passion for continuous improvement make me a valuable addition to any dynamic team, regardless of the industry or field.

Overview

5
5
years of professional experience

Work History

Assistant Junior Golf Professional

Rosen Shingle Creek
11.2022 - Current
  • Educated customers on products and equipment, which provided the information needed to make appropriate purchases.
  • Successfully enrolled 10-15 new members each week into our Drivers Club Program Membership.
  • Managed tee time bookings and communicated with clients through email to confirm and coordinate their reservations, enhancing the overall customer experience.
  • Assist the manager in the selection and purchasing of merchandise for the club pro shop, ensuring a diverse and attractive range of golf-related products for members and guests.

Valet Attendant/ Key Operator/ Cash Management

SP Plus Parking
03.2021 - Current
  • Synthesizes information to guests concerning the services, property amenities, and hours of operation Safely and efficiently valeted guests’ automobiles to designated parking locations while following company policies and procedures
  • Facilitated money exchanges by cashing out visitors and clients and regularly handled bank deposit transactions.
  • Greeted visitors and clients in a welcoming and friendly manner to ensure them comfort

Team Lead/ Cashier/ Customer Support

Starbucks
07.2018 - 02.2022
  • Created a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and improve partner performance
  • Analyze customer and store needs by constantly evaluating environment and customers for cues
  • Provides quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards
  • Managed and mentored a few cross-functional teams by sharing campaign experience and capabilities Designed excellent creative content for the brand in the form of posts, videos, graphics, and creativity

Sales Associate

Shoe Palace
03.2020 - 08.2020
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Education

Bachelor of Arts - Information Technology

University of Central Flor
05.2025

Computer Information Systems

Valencia College
Orlando, FL
05.2023

Skills

  • Data Analysis, Customer Success, Written/Verbal Communication, Team Building, and Conflict Resolution
  • Market Research, Cross-Department Collaboration, Analytical Problem solving, People Management,
  • Scheduling and Estimations, Attention to Detail, Organizational Leadership,
  • Time management, Strategic planning, Content Creation
  • Technical Expertise: MySQL, Database Management, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Word,Microsoft Office

Languages

Kunama
Native or Bilingual

Timeline

Assistant Junior Golf Professional

Rosen Shingle Creek
11.2022 - Current

Valet Attendant/ Key Operator/ Cash Management

SP Plus Parking
03.2021 - Current

Sales Associate

Shoe Palace
03.2020 - 08.2020

Team Lead/ Cashier/ Customer Support

Starbucks
07.2018 - 02.2022

Bachelor of Arts - Information Technology

University of Central Flor

Computer Information Systems

Valencia College
Leda Dawit