Leda Foster
Pocahontas,AR
Summary
Experienced Customer Service Call Representative with a competitive and determined mindset to progressively deliver excellent results.
Overview
4
4
years of professional experience
Work History
Trimmer
Peco Foods
Pocahontas, AR
02.2022 - 02.2025
- Followed safety procedures while operating tools or other related machinery.
- Wrapped and displayed items in cases following size and appearance standards.
- Removed and properly disposed of debris to maintain worksite safety.
- Performed skilled work with hand tools.
- Communicated effectively with co-workers regarding progress and safety issues.
- Loaded and unloaded items from machines and conveyors.
- Identified potential process improvements that could increase efficiency and productivity.
- Sorted and packaged products to prepare for processing or shipment.
- Used appropriate PPE while carrying out tasks.
- Distributed, organized, and coordinated materials necessary for production functions and used by area personnel.
Call Sales Representative
Teleflora
Remote
10.2021 - 05.2022
- Handle inbound, outbound calls, emails, chats
- Answer questions about products
- Issue refunds, discounts, payment plans
- Forward customers to correct departments
- Negotiated deals and handled complaints or objections.
- Reviewed monthly performance against targets set by management team.
- Drove sales of company products and services
Administrative Assistant
Basement Detectives
Alexandria, VA
06.2021 - 09.2021
- New Hire Paperwork
- Schedule inspections, jobs, appointments
- Assign crews to jobs
- Record all job information such as blueprints, assigned crew, salesman, inspectors, contractors, funds
- Correspond with owner, customers, crews, etc
- Bookkeeping
- Social media response and follow ups
- Answer texts, emails, and phone calls
Education
Medical Science Prerequisites -
Black River Technical College
Pocahontas12.2019
Skills
- Sales
- Communication
- Microsoft Word
- PowerPoint
- Time management
- Customer Service
- Organization
Hobbies and Interests
Volunteering at local rehab
References
- Sherry Yeley, (870)378-2169
- Derek Followell, (870)240-5801
Timeline
Trimmer
Peco Foods
02.2022 - 02.2025
Call Sales Representative
Teleflora
10.2021 - 05.2022
Administrative Assistant
Basement Detectives
06.2021 - 09.2021
Medical Science Prerequisites -
Black River Technical College