Summary
Overview
Work History
Education
Skills
Timeline
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Ledaea Head

Grants Pass,OR

Summary

Adept at multitasking and problem-solving, I elevated team competency at Regency Care of Rogue Valley by training staff on dietary guidelines and kitchen procedures. Skilled in customer service and sanitation, I ensured food safety compliance and enhanced customer satisfaction, demonstrating strong organizational skills and teamwork.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

4
4
years of professional experience

Work History

Dietary Aide

Regency Care of Rogue Valley
06.2023 - Current
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
  • Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.

Crew Member

McDonald's
05.2021 - 06.2024
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.
  • Became familiar with products to answer questions and make suggestions.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

High School Diploma -

Crater High School
Central Point, OR
06.2023

Skills

  • Time management
  • Problem-solving
  • Cleaning and sanitizing
  • Customer service
  • Workload management
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Task prioritization
  • Money handling
  • Multitasking Abilities
  • Active listening
  • Effective communication
  • Team leadership
  • Problem-solving abilities
  • Teamwork

Timeline

Dietary Aide

Regency Care of Rogue Valley
06.2023 - Current

Crew Member

McDonald's
05.2021 - 06.2024

High School Diploma -

Crater High School

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Ledaea Head