Ledarius Allen
Little Elm
Summary
Dynamic shipping professional with extensive experience at Aosom, leading a team to enhance shipping accuracy and efficiency. Proficient in forklift operation and regulatory compliance, I excel in problem-solving and maintaining meticulous records. Successfully implemented inventory improvements, ensuring timely deliveries and fostering a culture of safety and teamwork.
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
8
8
years of professional experience
Work History
Team Member/Lead Sales Associate
Target
10.2025 - 05.2026
- Collaborated with team to ensure high standards of customer service and satisfaction.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Implemented efficient checkout procedures, reducing wait times for customers during peak hours.
- Trained new team members on store policies, procedures, and best practices for operations.
- Maintained cleanliness and organization of sales floor, enhancing overall shopping experience.
- Monitored product displays for compliance with promotional guidelines and visual merchandising standards.
- Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business.
- Participated in team meetings to strategize improvements in workflow efficiency and service delivery.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Lead Shipping Clerk
Aosom
11.2021 - 12.2024
- Supervised team of 6 shipping and receiving clerks, ensuring all daily tasks are completed accurately and on time
- Coordinate outgoing shipments, confirming contents, labeling, and arranging pickups with carriers
- Coordinated with carriers to optimize shipping schedules and manage freight costs effectively.
- Oversee loading and unloading of trucks, verifying packing lists and inventory records
- Trained new team members on safety procedures, shipping systems, and warehouse protocols
- Implemented an improved inventory
- Maintained accurate shipping records and ensured compliance with carrier requirements
- Operated forklifts and pallet jacks to move large shipments safely and efficiently
- Worked closely with customer service to resolve shipping delays or discrepancies
- Supervised daily shipping operations, ensuring timely order fulfillment and accuracy in documentation.
- Trained and mentored junior clerks in shipping protocols and best practices for efficiency.
- Implemented process improvements to reduce errors in inventory management and shipping procedures.
- Monitored compliance with safety regulations during shipping operations, promoting a safe work environment.
- Analyzed shipment data to identify trends, enhancing forecasting and inventory control strategies.
- Developed standard operating procedures for shipping processes, improving consistency across teams.
- Facilitated cross-departmental communication to streamline order processing and enhance customer satisfaction.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Exceeded expectations on key performance indicators related to on-time deliveries, order accuracy, and employee productivity consistently.
- Played an instrumental role in identifying opportunities for process improvements within the department which resulted in reduced lead times and increased customer satisfaction.
- Increased overall departmental efficiency with expert knowledge of various shipping software systems and data entry tools.
- Developed an effective system for processing returns or damaged goods quickly while minimizing loss exposure for the company.
- Managed high-volume shipments, prioritizing tasks effectively to meet strict deadlines consistently.
- Ensured accurate order fulfillment through meticulous attention to detail in packing, labeling, and documentation tasks.
- Led the consistent achievement of quality control standards by ensuring proper packaging materials were used in accordance with product specifications.
Material Handler
DHL Supply Chain
06.2018 - 10.2021
- Moved materials in and out of the warehouse using forklifts and pallet jacks
- Load and unload shipments, check for accuracy, and report any damaged items
- Help organize the warehouse to keep aisles clear and items easy to find
- Pull orders based on pick tickets and prepare them for shipment
- Assist with weekly inventory counts and stock rotation
- Follow all safety procedures and keep work area clean and hazard-free
- Handled daily incoming and outgoing shipments
- Prepared boxes and pallets for distribution
- Used handheld scanners to update inventory and track items
- Worked closely with shipping staff to ensure on-time deliveries
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Ensured accurate inventory counts by conducting regular cycle counts and reconciling discrepancies.
Education
High School Diploma -
Greenville High School
Greenville, MS05-2003
No Degree - Business Administration
University of Southern Mississippi
Hattiesburg, MS05-2003
Skills
- Forklift operation
- Pallet jack operation
- Loading and unloading
- Regulatory compliance
- Safety procedures
- Team supervision
- Attention to detail
- Problem solving
- Cycle counting
- Material handling
- Heavy lifting
- Order tracking
- Microsoft Office Suite
- Shipment inspection
- Organizational skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Collaboration and teamwork
- Following instructions
- Cleaning
- Cash handling
- Flexible schedule
- Leadership qualities
- Workplace safety
- Money handling
- Computer skills
- Creativity and innovation
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Training and mentoring
- Complaint resolution
- Relationship building
- Team building
- Order preparation
- Sales expertise
- Area and facility cleaning
- Facility cleaning
- Continuous development
- Sales and marketing
- Equipment operation
- Task prioritization
- Staff education and training
- Quality inspections
- Calculations and measurements
- Mechanically inclined
- Conflict resolution
- Social media expertise
- Account management
- Chemical handling
- Parts labeling
- Lift 75 pounds
- Component assembly
- Materials staging
- Data entry
- Quality assurance
- Willingness to learn
- Shipping and receiving
- Verbal and written communication
- Safety
- Adaptability and flexibility
- Workflow optimization
- Sales support
- Equipment inspection
- Upselling techniques
- Decision-making capacity
- Dependability and reliability
- Multitasking
- Active listening
- Time management
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
Education and Training
other
Timeline
Team Member/Lead Sales Associate
Target
10.2025 - 05.2026
Lead Shipping Clerk
Aosom
11.2021 - 12.2024
Material Handler
DHL Supply Chain
06.2018 - 10.2021
High School Diploma -
Greenville High School
No Degree - Business Administration
University of Southern Mississippi