Ledjona Bradshaw
Midlothian,TX
Summary
Data Analyst with extensive experience at the Veterans Health Administration, skilled in SQL and SAS for impactful data management and analysis. Proven track record in enhancing patient care through strategic insights and effective communication. Adept at developing visual reports in Power BI, driving improvements in healthcare delivery and operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Performance Measurement Analyst -
Veterans Health Administration
Washington, D.C.
10.2016 - Current
- Serve as a lead data analyst on the Performance Measurement team for the nation's largest integrated healthcare system.
- Use SQL for querying database tables within Corporate Data Warehouse to extract clinical and administrative patient workload.
- Execute SAS programs for data manipulation, merging, cleaning, and de-duplication to develop survey frames and prepare final dataset for survey sampling (Primary Care, Specialty Care, Inpatient, and Telehealth Surveys).
- Write SAS programs to perform psychometric analysis, evaluate data distributions, correlations, scale reliability, and statistical significance.
- Analyze performance metrics through monitoring fluctuations via control charts, response rates, and demographic breakdowns.
- Identify statistical significance and effect size for key drivers of outcome measures to support targeted interventions.
- Validate data and monitor quality by investigating outliers, evaluating trends, and reviewing patient PowerChart documentation.
- Develop comprehensive reports, incorporating visual elements using Power BI and other MS reporting products.
- Publish reports of patient satisfaction scores to VA leadership and throughout the system, comprised of 140 hospitals and over 1,000 outpatient centers.
- Present findings to VHA leadership, national program offices, hospital directors, and customer service representatives.
Analytic and Data Center Supervisor -
VA North Texas Healthcare System
Dallas, TX
07.2010 - 10.2016
- Provide data management and analytical services for VA North Texas Health Care System.
- Lead program evaluation and effectiveness throughout the healthcare system, including the Diabetes Management Program, Spinal Cord Injury Center, Radiology Services, Homeless Program, etc.
- Assist research study investigators with data collection and analysis on an as-needed basis.
- Work closely with the hospital Director and department Chiefs to identify areas of concern.
- Conduct database queries with SQL to extract hospitalizations, admission, discharge, wait times, outpatient encounters, ER visits, consults, ICD codes, CPT procedures, lab records, immunizations, pharmacy/drug orders, and other relevant patient and provider information.
- Prepare the analytic plan to test the hypothesis at hand.
- Using SPSS, perform data analyses (correlations, t-tests, GLM) to identify performance, relationships, and opportunities for improvement.
- Prepare written reports including summary of findings, statistical significance, and visuals and present findings and recommendations.
- Repeat data collection and statistical analysis after improvement have taken place to ensure successful implementation and process maintenance.
- Built and manage the Analytics and Information Management (AIM) report. AIM is an Access-based dashboard designed to provide senior executives and managers with access to near real-time operational information including wait times and consults with capability to drill down to patient level information. The dashboard is updated daily and intended to improve patient access and flow.
- Assist research study investigators with grant applications, baseline data, analysis and publications.
Research Data Manager -
VA North TX Healthcare System
Dallas, TX
09.2008 - 06.2010
- Manage the day-to-day operations of the Data Center of a multi-center clinical trial, as well as support the Principal Investigator, Study Statistician, and the Project Director.
- Assume primary accountability for ensuring that the Data Center receives, logs, and enters all data collected from each study site.
- Perform data validations and quality control checks to ensure data accuracy, integrity, and compliance with the study protocol.
- Act as the liaison between the Data Center staff, study Principal Investigator, Executive Investigators, Study Statistician, and the research coordinators.
- Assist with grant applications and final proposal submissions.
Education
Master of Public Health - Biostatistics
University of North Texas Health Science Center
12.2007
Bachelor of Science - Chemistry, Biology
Midwestern State University
05.2004
Skills
- Base SAS 94
- SAS Enterprise Guide 83
- SPSS
- Minitab
- SQL Server Management Studio
- Power BI
- Pyramid Analytics
- Microsoft Office Applications
Awards
- Performance Awards, Highest available performance rating in all my 16 years working for the VA (2008-2024).
- Certificate of Appreciation, DUSH for Organizational Excellence (VA Central Office), 02/01/17
- I CARE Award, Certificate of Excellence – VA North TX HCS, 09/01/15
Publications
- Attitudes and Intentions of US Veterans Regarding COVID-19 Vaccinations, Jasuja, G., Meterko, M., Bradshaw, L., et al., JAMA Network Open, 4, 11, 2021, https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2785793
- Implementation and initial outcomes of a spinal cord injury home care program at a large veterans affairs medical center, Sippel JL, Bozeman SM, Bradshaw L, Cipher DJ, McCarthy M, Wickremasinghe IM., J Spinal Cord Med, 42, 2, 155-162, 2019
- Vocational Rehabilitation for Veterans with Felony Histories and Mental Illness: 12-Month Outcomes, LePage, J., Lewis, AA, Crawford, AM, Bradshaw, LB., Psychological Services, 15, 1, 56-64, 2018
- Systems Redesign of VA North Texas Health Care System’s Homeless Housing Screening Process, Hooshyar D, Bradshaw LD, Robinson RJ, Surís AM, LePage JP, North CS., Federal Practitioner, 32, 4, 38-43, 2015
- The Effects of Homelessness on Veterans' Healthcare Service Use: An Evaluation of Independence from Comorbidities, LePage, J., Cipher, D., Bradshaw L., Crawford, A., Journal of Public Health, 128, 11, 985-992, 2014
- Significance of F18-Fluorodeoxyglucose Uptake at the Gastroesophageal Junction: Comparison of PET to Esophagogastroduodenoscopy, Stagg, J., Farukhi, I., Kaif, M., Lazaga, F., Gould-Simon, A., Bradshaw, L., Schmidt, R., Journal of Digestive Diseases and Sciences, 60, 5, 1335-1342, 2014
- Employment and Vocational Rehabilitation Services Use among Veterans with Spinal Cord Injury, Ottomanelli L., Bradshaw L., Cipher D., Journal of Vocational Rehabilitation, 31, 1, 36-43, 2009
Internship
Tarrant County Public Health Department, Data management of Tarrant County school vaccine records.
Certification
June 2015 Lean Six Sigma Black Belt Certification
· Completed 4 quality improvement projects: 2 Full, Kaizen, 5S
· White Belt Class Instructor
References
References available upon request.
Timeline
Performance Measurement Analyst -
Veterans Health Administration
10.2016 - Current
Analytic and Data Center Supervisor -
VA North Texas Healthcare System
07.2010 - 10.2016
Research Data Manager -
VA North TX Healthcare System
09.2008 - 06.2010
Master of Public Health - Biostatistics
University of North Texas Health Science Center
Bachelor of Science - Chemistry, Biology
Midwestern State University
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