Ledy Lopez Gonzalez
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Receptionist
Palms Retirement Center
02.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
Hollywood High School
Hollywood, CA07.2009
Skills
- Strategic Planning
- Document Control
- Mail Handling
- Correspondence Distribution
- Verbal and Written Communication
- Customer and Client Relations
- Answer Telephone Calls
- Greet Visitors
- Dictation and Transcription
- Call Transfers
- Making Appointments
- Shorthand Writing
- Time Management
Languages
Spanish
Full Professional
Timeline
Receptionist
Palms Retirement Center
02.2022 - Current
High School Diploma -
Hollywood High School
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