Summary

Overview

Work History

Education

Skills

Languages

Timeline

Ledy Lopez Gonzalez

Los Angeles,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1

1

year of professional experience

Work History

Receptionist

Palms Retirement Center

2022.02 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Maintained confidentiality of information regarding clients and company.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing, and filing documents.

Education

High School Diploma -

Hollywood High School

Hollywood, CA

07.2009

Skills

Strategic Planning
Document Control
Mail Handling
Correspondence Distribution
Verbal and Written Communication
Customer and Client Relations
Answer Telephone Calls

Greet Visitors
Dictation and Transcription
Call Transfers
Making Appointments
Shorthand Writing
Time Management

Languages

Spanish

Full Professional

Timeline

Receptionist

Palms Retirement Center

2022.02 - Current

High School Diploma -

Hollywood High School